[Resolved] Videocon D2H — Pathetic service from the executives | |||
Yesterday v put up a complain. One guy by the same Sunil comes over n attends our complain But there is an issue that need to be further attended by other technician. That other technician gives call in the morning and asks whether or not to visit my house n attend the complain. We ask him to come n attend the complaint. Again after 1/2 n hr he calls up what is the complain why is the complain made n should he attend. We are irritated as our D2h is not working. His number is [protected] he don't mention his name and now has not even come to attend our problem. The worst part is after asking stupid questions he shouted over d phone and hung up without any courtesy or responsibility. It's high time now I believe that some strict action should be taken against such employees as they represent a brand in a very unethical and pathetic manner My name is Ahmer Shaikh work order is 27767596. Customer ID is 90058373 and contact number is [protected]. Was this information helpful? | |||
Complaint marked as Resolved
Videocon Industries customer support has been notified about the posted complaint. Verified Support Oct 25, 2014 Videocon Industries Customer Care's response Dear Ahmer, We have forwarded your issue to our concerned department and will get it resolved at the earliest. Warm Regards, Videocon d2h Team Verified Support Oct 27, 2014 Videocon Industries Customer Care's response Dear Ahmer, We understand that our representatives have got in touch with you and have resolved your issue. We have also taken a note on your confirmation that, your re-installation has been done and your product is working fine. Please feel free to contact us in future. Warm Regards, Videocon d2h Team | |||
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