Videocon D2H — Payment received and no service provided

Address:

500089

This has been my worse experience with videocon d2h. I have been calling the call centre from last monday i:e 23/05/2016 and my complaint no is[protected],[protected],[protected],[protected], and the list goes on my complaint was i do not receive any signal no a/v and i recharged for 3 months.. I spoke to supervisor raja who claimed to fix it by tuesday i:e 24/05/2016 and it's 26/05/2016. And it's not yet resolved i would wonder if this is how you guys do business and customer service no wonder people wont opt for videocon for this reason. I feel i am duped by the call center guys that i would receive a call from either them or the field eng to get my issue resolved. This shows pure inefficeny and mind you i had spent 1 hr least to speak to these guys. Hope someone will have basic courtesy to get my issue fixed