[Resolved] Videocon D2H — Re: Package Issue

arunkpb

from Eluru, Andhra Pradesh

Address:

Hyderabad, Andhra Pradesh

To Whom so ever it may concern, I have recharged with "New South Gold Sports for Rs, 310" on 31 October and I have received validity for 20 days, when I called up Customer Care they informed that as I am using HD Channels I need to Pay additional charges to get complete 30 days validity. Before taking the connection I was informed that If I recharge for Rs, 310 "New South Gold Sports" will be valid for 30 days. I been asking this people and they never informed me about additional charges. I need to get this resolved ASAP. Thanks !

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Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

Verified Support

Nov 18, 2014

Videocon Industries Customer Care's response Dear Arun,

Please share with us your Customer ID, so we can assist you further.

Warm Regards,
Videocon d2h Team