[Resolved] Videocon — D2h recharge

Damanjit Gill

from Delhi, Delhi

Address:

New Delhi, Delhi, 110018

Sir, i recharge my d2h through paytm of rs. 1000. On 18.08.16. @ 16.08 pm, it has been debt from my sub w/o, but it has not credit in my dog a/c yet, i have given so many reminders but nothing till yet done, & for not having my connection i have to pay rs.1000./ on 19.08.16, throw a dealer, at fateh nagar, jail road, new delhi 110018, by that my connection got restarted, so please refund me my amount or put it in my videocon d2h a/c,
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Sep 28, 2016

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

Aug 21, 2016

Updated by Damanjit Gill I recharge Videocon d2h id no.[protected]. Register no. [protected]. Sum Rs. 1000. Throw paytm order.no. [protected]' dt.18.08.16, at 16.08 pm. It has been Dr. From my bank a/c BUT it has not credit in my d2h . I called Videocon, they said they have not received any amount from 3rd party ( paytm ).-so I need my money back or charge my Videocon a/c,
[protected]@yahoo.in

Verified Support

Aug 22, 2016

Videocon Industries Customer Care's response Dear Damanjit,

We have forwarded your issue to our concerned department and will get it resolved at the earliest.

Warm Regards,
Videocon D2H

Verified Support

Aug 24, 2016

Videocon Industries Customer Care's response Dear Damanjit,

We would like to inform you that recharge of Rs. 1000 by Paytm have already been updated in your d2h account on dated Aug 18, 2016.

Further We would request you to get in touch with the respective dealer or respective recharge vendor for Rs 1000/- on Aug 19, 2016.

Please note that your current base pack is SUPER GOLD + MIRROR SUPER GOLD + MIRROR SUPER GOLD + MIRROR SUPER GOLD with monthly subscription of Rs. (275 + 231 + 231 + 231)/-, , you have requested for add on, which is SUPER GOLD HD ADD-ON + d2h Cinema World + ENGLISH ENTERTAINMENT + D2h Hollywood HD + STAR MOVIES SELECT HD + STAR MOVIES HD + D2h Hollywood HD + D2H CINEMA + d2h Cinema World + d2h Cinema World with monthly subscription Rs. (150 + 99 + 62 + 40 + 23 + 23 + 40 + 60 + 99 + 99)/- and current account balance is of Rs. 2, 432.01/- as on Aug 23, 2016 with next recharge date Oct 05, 2016. Please be informed that any changes in base package or add-on pack will affect the due date.

Warm Regards,
Videocon D2H

[Resolved] Videocon — D2h recharge

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