Videocon D2H — Regarding Video D2H double amount charge

Address:

Bangalore, Karnataka

I have been using Videocon D2H service from last 2 years and paying 270 Extra per month since then. My D2H plan costs Rs 520 and we have been made to pay RS 790 every month. We have been made to pay for 2 Set up boxes, one for us and the other one for the FRAUD engineer SRIKANT C.P who installed the set up box. Even our setup box is registered with His name and he is no more with Videocon D2H.He is enjoying the service on our money from last 2 years. Would like to tell you this installation engineer SRIKANTH C.P from Bangalore is a fraud. He is making us to pay for his set up box as well. we have logged complaint for the same many times to Videocon D2H Customer Care, but no proper reply till date. Every time, they log the complain but no solution. Latest Complain No :[protected] Customer ID: 30510555 Registered Name : SRIKANTH C.P (the fraud installation engineer) Now we need a refund of whole amount we paid during these 2 Years. This month too they have charged double as the complain is not being look into. Attached is the screen shot for proof. Please help to expedite the process so that we get the money refunded back ASAP.