Videocon D2H — Requested package on New connection has not provided

Address:

Bangalore, Karnataka

Date:[protected] Client Number: Arun- [protected] (Installation guy in kanaka nagar) I have faced issue with the new connection setup and the requested package is new south gold. Videocon D2H guys has installed the setup and activated South Platinum gold pack. The payment has taken more than the package. Actual amount as per the service: 1720 Taken amount in hand by service guy: 3234 I have waited for 4 days to see New South Gold pack and it is not reflected in my account. I request you to help in getting the refund amount. I dont want Videocon D2H anymore.. I will probably look forward to take tata sky connection.