[Resolved] Videocon D2H — Service technicians | |||||
Customer Details Customer ID :[protected] Account ID : 14419533 There has been a problem with out Videocon TV set where it switches off automatically & a complain was submitted. Technician who visited reached home unannounced & didn't wait to check the TV set. Instead he left without even having a look since there were guests at home at that time. TV services were disconnected pending the visit charge & TV set problem is still there. This was a horrible customer service experience; please have technicians who can actually bother to check the problem instead of just visiting to harass the customers. Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. | |||||
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Ground Floor & 1st Floor, Techweb Centre, New Link Road, Oshiwara, Jogeshwari West, Mumbai, Maharashtra, India - 400102
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We have forwarded your issue to our concerned department and will get it resolved at the earliest.
Warm Regards,
Videocon D2H