[Resolved]  Videocon D2H — Videocon - Cheating me on Recharge Amount and Monthly Package

Address:Bangalore, Karnataka

I had recharged on 4th May.. Where the next recharge should be 4th June.. They asked me to recharge on 30th May... Now they are asking me to recharge on 22nd May. Before completing the month they are asking us to recharge 4-6 days earlier.Account Number[protected]. When i call the Customer Care (Shankar), He says i selected a wrong package which is false. I selected package as per the online instructions.
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Aug 14, 2020
Complaint marked as Resolved 
Videocon Industries customer support has been notified about the posted complaint.
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Dear Syadav,

We have forwarded your query/issue to our concerned department and will get it resolved at the earliest.


Warm Regards,
Videocon D2H.
Dear Syadav,

“We would like to inform you that at time of recharge on dated May 04, 2014, your d2h account activate with New South Platinum HD pack and monthly rental of Rs 541.00 but we have received the recharge amount 480.00, hence due date got reduced. Further your base package has been changed into “South Gold HD” Pack with monthly subscription Rs. 399.00 on dated June 22, 2014.” Thank you.

Warm Regards,
Videocon D2H.

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