Videocon D2H — Videocon D2H Antenna

Address:Kanpur, Uttar Pradesh, 208013

Yesterday(10th Feb 2016) my videocon D2H antenna has been damaged by monkeys. I requested to videocon customer care for repair the antenna. Today(11th Feb 2016) engineer came & told me that the part of antenna which broken down is only costing 5o rupees but it is not available in the company anymore so i need to change whole antenna & will cost 525 rupees.

I refuse to change my antenna because if parts is only for 50 then why should pay 525 rupees it is actually headache of company.

Plz look into the matter what ever is possible.
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Videocon Industries customer support has been notified about the posted complaint.
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Dear Customer,

Thank you for writing to Videocon d2h.

Please provide Customer ID and Contact Number for the same ..

If you have any further queries, please email us at [protected]@d2h.com. We will make every effort to revert with resolution as soon as possible.

For details of all our Products and Services you may visit our Website www.videocond2h.com.
Dear Upendra,

Please share your Customer ID with us, so we can assist you further.

Warm Regards,
Videocon D2H

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