Videocon D2H — Failed set top box

Address:Thane, Maharashtra

Saga Continues...

Below complaint was resolved in the begining of July by providing a
refurbished DVR set top box. And now within 1 month, even that box is
not booting up. This complaint is also pending now since last 1.5 weeks
(Complaint#[protected] /[protected] on 1st August and #[protected] on 23th July).

Can you please help me here? OR let me know what options I have other than discontinuing your services for ever.

Thanks
Amit


Videocon D2H - Failed Set Top Box - Complaint open since 15 days

Bokaa on Jun 30, 2015

For Customer ID# 96416530, I registered 1st complaint on 16th of June for Set Top box (DVR HD DVR) since then no service technician visited. I call up support# every day hearing same apology and promise to send engineer in 8 hrs. Sometimes reason changes to monsoon in mumbai.. but even that is no more now. Every time, they give a new complaint# and escalate against there engineer. LAtest complaint# is[protected] which due to resolve tomorrow. I am not sure what to do so trying to get some help here.


[Jun 30, 2015] Videocon customer support has been notified about the posted complaint.
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