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Videocon India Customer Care

Videocon Electronics India Ltd

14 Kms Stone,
Aurangabad-Paithan Road,
Chitegaon, Tq. Paithan,
Dist. Aurangabad
Paithan
Aurangabad District
Bihar
India - 431105

Customer Care Phone Numbers and Contacts

Phone:+91 12 4327 3091
 

Videocon India Complaints & Reviews

Videocon India - Replacement of Compressor of Kelvinator Refrigerator Model KGE193/2011 purchased on 16/06/2011

User
 skumarg on Jul 9, 2014
To
The Managing Director
Videocon India


Subject- Replacement of Compressor of
Kelvinator Refrigerator Model KGE193/2011 purchased on 16/06/2011 from LOKVANI,
Boring road, Patna.


Sir,

This is to bring to your kind
information the fact that the above refrigerator purchased from above
company/shop is running faulty due to compressor problem as per your local
representative mob. No. 9334779995.


That in spite of my repeated request
he is saying he would not...
Complaint comments Read comments Complaint category Refrigerators

Videocon India - Pathetic Service

User
 abhishek kapil sharma on Jul 9, 2014
Videocon retailers and whole sellers are good for you when you buy products from them but when it comes to the service and maintenance of there products after warranty they demand high charges for just only the field visit so that the customer himself should deny there service offer.. 3 years back i bought a videocon 32 inch LCD T.v and now due to some internal fault its display has gone and when i contacted the videocon service centre they demanded an amount of Rs.800 as service charges had Rs.300 as travel charges plus 36.5% tax and the charges for the part replace are different which have...
Complaint comments Read comments [2] Complaint category TVs

Videocon India - My Videocon VT85C is not booting

User
 amraj23 on Jul 8, 2014
Dear Team My product detail is given below IMEI 9113463000855632 VT85C-13W37-V1 I have been using this TAB since November 2013, but since the data of purchase am facing the charging issue. and the standby time is hardly 3hr max, within couple of month another issue started with charging. its not at all charging with the charger provided in the kit. i have approached the external service centre and get it fixed. now my tab is fully dead as it not even booting up. i tried doing hard reset. but its not working.. Appreciate your immediate response on this urgently. Regards Mohanraj 9841557996...
Complaint comments Read comments Complaint category Mobile Handsets

Videocon - online recharge and gave wrong benefit

User
 pawansharma1g on Jul 7, 2014
i do 4-6-2014 online recharge videocon Mobile 39 rs online rechage show recharge show benfit 85 loc/std min and after recharge provided me local call 78 and 25paise for one week
we lose 39rs company faulse not updated online chart tell me what my fault my fault only i do videcon recharge online...
Complaint comments Read comments Complaint category Telecommunications

Videocon DTH - HD New connection not working

User
 madhanbasket on Jul 2, 2014
From day1 onwards the videocon dth hd service was not working. I have registered complaints with videocon dth and service engineer visited and checked and still nothing works. And I asked for refund of my new connection payment INR 1950, but the call center supervisor, manager, senior manager just hang up the phone call. When speaking with customer executive, he/she tell me that the complaint will be addressed only after 5 days, if asked why, then they simple tell "I don't why". And If when speaking with a supervisior(bhavani), he / she tell me that they will speak with service team and get back...
Complaint comments Read comments [2] Complaint category Satellite, Cable DTH TV

Videocon India - videocon washing machine

User
 kamlesh10377 on Jul 1, 2014
Dear sir, I have purchase vediocon washing machine model no wmv560a11dgu S.no.760713270152214848 from mahendra enterprises balotra(raj.) On27/10/2013.after purchasing in 6 month washing spin tub not work properly.i have got complane in customer care than there are change the spin moter by vediocon service engenieer in dec.2013 &FEB.2014.IN MAY i face same problem.i have got complain in vedioco customer care on 4/6/2014 comp.no.Jod0406140351 . But after many reminder engenieer mr.anis mo.no.8003991373 come on18/6/2014 & said spin moter not work properly & i have change it in two days.but...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Videocon India - Refrigerator Complaint

User
 yogeshneeru on Jun 30, 2014
Dear Sir/Madam, We are very sorry to say that after repeated complaints of our Refrigerator in your company there has been no result or Action taken from your Behalf. We have Purchased Refrigerator of Videocon on 23/04/13 From M/s Venus Glass & Automobiles (P) Ltd, Bhajanpura, Delhi-94. Invoice Copy is attached with the same. Since from the date of Purchase There has been problem in our Fridge; Our Fridge Cooling is not proper. Every time we had Complaint for the same, Reply is the same that Cooling will be okay nowonwards.Approx 20 Engineers have been visited for the repair but all have...
Complaint comments Read comments [1] Complaint category Refrigerators

Videocon India - washing machines

User
 manoj r joshi on Jun 30, 2014
dear sir, mai manoj joshi gandhidham kutch se mera Videocon Washing Machine fully automatic model no. vdc78rqd-tcs, model : digi ocean, sr no. 320711270132602584 ka hamne Complaint 12/05/2014 ko kiya tha but abhi tak hamara Washing Machine repair nahi hua hai mera complain No. RAJ 1205140016 Dt. 12.05.2014 hai mera add Manoj Joshi, Golden Residency, Survey No. 88/1 Plot No. 383 Near Shani Mnadir Temple, OppSpinning Mill, Meghpar Kubhardi, Adipur Kutch 370205 hai or mera Mob No. 09586731511 hai mai kai bar aap ke Videocon customer care mai complaint kar chu ka hu par koi respons nahi milta hai...
Complaint comments Read comments [1] Complaint category Washing Machines

Videocon India - Gas refilling and service of ac

User
 ankur gupta1 on Jun 27, 2014
Hi, i have registered a complaint on Wednesday 25-6-2014 for refilling of the gas as the gas is on warranty period, no one is replying properly its been 3 days now no one has visited. our family is tolerating this weather. i have called to customer care again he replied he don't know when will be the person visit I don't expect this kind of service and reply by the employees of this fantastic company....
Complaint comments Read comments [2] Complaint category Appliances

Videocon India - Non delivery of the product (TV)

User
 D.N. Gupta on Jun 26, 2014
My name is D.N.Gupta and my address is: 109, Neelgiri Apartments, sector 9, Rohini, New Delhi - 85. Following are the details of my TV: Model number: V 3204 Serial number: 4660866 In April, I had some operating Issues with the functioning of my TV due to which I contacted your Sector 3 Service Center (i.e. By The Name Of Digital Solutions). They took my TV for 2 Weeks And charged me INR 4700.00 for some part replacement and servicing. Unfortunately, TV stopped working after few days (May be the part that they had replaced was not an original part), for which I again called the service centre...
Complaint comments Read comments [1] Complaint category TVs

Videocon India - installing damage piece of videocon AC in mid april 2014

User
 maahihospital on Jun 24, 2014
I had purchased 3 piece of videocon AC for my maahi hospital, gotri, vadodara, Gujarat on mid april 2014...on first day, external panel of one AC found damage while installing it...the person who was installing it say that it would be replaced or new AC is given after checking by videocon people...after week vedeocon people came & see the problem and told me that damaged external panel of AC will be replaced...but still today that panel was not replaced by new one...all time i called videocon service centre, they told me that new panel not come from company yet...it is about to complete 80 days,...
Complaint comments Read comments [3] Complaint category Electronics & Appliances

Videocon - Terrible bogus fridge

User
 dr_vivektiwari on Jun 24, 2014
I had purchased a Videocon refrigerator(VAE 243, serial no. 980412260150902233) on 09/11/2012. During the recent summers, it encountered cooling problems. On contacting the service center, an engineer (Mr.Rakesh) visited on 16/06/2014 and diagnosed it as an 'internal gas leak' problem, changed the 'Bio metal' worth Rs.550. The cooling problem still persisted. On complaining again, another senior engineer (Mr.Mohd. Imran) visited and ruled out the previous diagnosis, now diagnosing it as a mere lack of gas (Less than 2 years of purchase). The gas was refilled costing Rs.1510 and assured...
Complaint comments Read comments [1] Complaint category Refrigerators

Videocon India - tv not working

User
 akshayhulk on Jun 24, 2014
i purchased a videocon tv on march 26 2014 and it stopped working after around two weeks and the person from videocon service who came to fix it was a dumb idiot and he took three weeks to replace the tv's motherboard to fix the problem temporarily and now the tv has stopped working again i called videocon help center on jun 4 and my complaint number is ban0506140288 and today is 24 june and the problem is not fixed and the area incharge of H.S.R. layout subramanium is not giving me any response he is not answering my any more i don't know what to do if this goes on i am going to file a consumer...
Complaint comments Read comments [1] Complaint category TVs

Videocon India - videocon washing machine repair problem

User
 prasanna kumar vutla on Jun 22, 2014
Sir, I am purchaged VIDEOCON WM VT65H12DMA(E CODE - E16, 154602075) on 07/03/2014 in VIJAY SALES kharghar br. Up to now all ready 2 times repair is done with VIDECON company person, but now also washing machine repair again on same problem. With in 3 months we get 3 times repair. after repair also digital board lighting is not properly fitting with original marking & your service person is told that the in repair time we will not getting exact digital board like while purchasing. so please take this problem on serious & replace the new product or take the washing machine...
Complaint comments Read comments [2] Complaint category Washing Machines

Videocon TV - Worst service

User
 aakimungekar on Jun 17, 2014
I have 32 inch lcd videocon tv. .its 5 days now but no response from them and ignoring saying non-availability of motherboard as the issue is with motherboard. .this is very frustrating. .please launch a quick action against this indian company..as this people think that no one can do any damage to them. . ....
Complaint comments Read comments [2] Complaint category TVs

Videocon India - regarding ill services

User
 karang2255 on Jun 17, 2014
This Is To Let You Know That I Have Made Several Complaints At Your Company With Complaint No.S DEL2005140143, DEL1904140237 . This Product Is Causing Problem From The Very First Day . Each Time Your Engineer Comes Does His Job And Still The Problem . Your Engineers Have Several Time Visited Our Place Regarding The Problem But They Are Not Able To Handle This . This Product Has Caused Me Lot Of Mental Frustration And Harassment . I Am Not A Fool, I Want Proper Solution To This And Will Not Allow Any Time Pass . If Your Company Is Not Able To Provide Proper Resolution To This Then My Next Step Would...
Complaint comments Read comments [1] Complaint category Refrigerators

Videocon India - Videocon A.C not working properly from 1st Day

User
 viram43 on Jun 16, 2014
I have bought an Videocon 5* AC, which is not working from the purchasing date.I have complaint many times at the vendor helpdesk at jaipur. Service center guys visit my place but still the problem is not solved.Then the Vendor person committed me for replacement, but now there is no response .iwant to change my AC with new one another wise i will raise my matter in media and consumer forum. My details are:- Purchased the product from NEXT RETAIL SHOP AT JAIPUR NAME-VIREN/9828023460 REFRENCE NO-AC-VID-SPLIT-1.5 T-VSC55 DOCUMENT NO 70006209 POSTING DATE-02.05.2014 AMOUNT-35, 500/...
Complaint comments Read comments [2] Complaint category Appliances

Videocon India - Sub: Complaint against deficiency in respect of Videocon LED Television Model No. VJW32HH

User
 debleena mistry on Jun 14, 2014
My Client: Sri Swapan Dutta, residing at D/50/1, Rabindra Pally, Kolkata- 700086, Mob No. 9903887854 I, under instruction and on behalf of my above named client do hereby write you as follows: That my client as above named purchased a Videocon LED T.V. (Model No. VJWH32HH-NFA) from one of the authorized dealer of Videocon NEXT Baghajatin” on 02.11.2013 and subsequently some technical fault resulting typical noise was found from the same. Subsequently my client intimated the same to the authorized service provider of Videocon Industries Ltd. and subsequently the men/agent of the service provider,...
Complaint comments Read comments [1] Complaint category TVs

Videocon India - Refrigerator making noise

User
 ananya29 on Jun 11, 2014
I have lodged a complaint in Vijay sales a well known vendor in Mumbai for two times in a week and till today no one has responded me from Videocon. This is a real pity on the company that an equipment is not working well just within 3months of purchase and the company is not ready to even respond and come for a check. The refrigerator's compressor is making a noise which is unbearable. This complaint is against the vendor Vijay Sales and Videocon....
Complaint comments Read comments [2] Complaint category Refrigerators

Videocon - No one attending the complaint

User
 Malawason on Jun 11, 2014
I Hv launched the complaint on 29 May but no one is solving the issue. Yesterday technician visited and changed the PCB worth of ₹2300 but still the problem is there. I am very disappointed with the service of this company. We have to call them more than 10times to visit at our address still they do not visit we are going to there place to get them. It seems no one is interested in solving this issue. Complaint no: Regards Mala wason 9990429990...
Complaint comments Read comments [2] Complaint category Electronics & Appliances

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