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Videocon India Customer Care

Videocon Electronics India Ltd

14 Kms Stone,
Aurangabad-Paithan Road,
Chitegaon, Tq. Paithan,
Dist. Aurangabad
Paithan
Aurangabad District
Bihar
India - 431105

Customer Care Phone Numbers and Contacts

Phone:+91 12 4327 3091
 

Videocon India Complaints & Reviews

Videocon India - No response from Service team on complaints

User
 srivardhan Bhimasani on Sep 13, 2014
We have complained regarding Videocon washing machine on 09th Sep'14. complaint no PUN0909140336. We have called the service engineer no that was send through SMS but in vain. our call was never attended. please resolve the issue at the earliest....
Complaint comments Read comments Complaint category Business & Finances

Videocon - videocon tv

User
 dhruv661992 on Sep 13, 2014
I have videocon led tv vjw32hh...32 inch led tv...all is good but when when white scene comes...i see white circles everywhere on screen...what should i do...? There no circles in dark scene...only on white screen... This fault is very annoying when watching football or cricket......
Complaint comments Read comments [1] Complaint category TVs

Videocon India - frequent probelms,Very poor quality part and high price

User
 bibinsh kb on Sep 10, 2014
Hello sir/ madam, My name is Bahuleyan kamblikkal, has been purchased a Videocon washing machine, model -WM SA 63 CG. Since last year I am experiencing frequent trouble with the timer of my washing machine. I have replaced timer 3 times with a cost of around 900 RS including service charge 450RS each time. but the timer is not surviving even 5months, I have already notified this probelm to the serviceprovider, but they told me that the timer is having only 3 months guarantee period. i am very disappointed due to the inconvenience, cash loss, and poor service from your service provider. the machine...
Complaint comments Read comments Complaint category Washing Machines

Videocon India - SERVICEMEN REFUSED ATTEND COMPLAINT DUE BILL NOT STAMP

User
 wazirsana on Sep 10, 2014
SIR, I brought videocon washing due to good quality and good service.i have some problem with my washing machine then call for service but your service man refuse to repair the machine due computerise bill is not stamp. Please solve this problem to continue trust on videocon product. THANKS NOTE: BILL ATTACH...
Complaint comments Read comments Complaint category Washing Machines

Videocon India - remote n tv's light glowing but tv is nt getting on

User
 monika.89 on Sep 9, 2014
i hv videocon tv model no ctvvcs21SBB-cua, 120 watt, with airtel dish tv box...bt we r facing pbm dt from last 2 days tv is not getting on.tha LED is glowing for both tv and remote.set up box also working as its changing lights while remote buttong pressing, bt tv is not affecting when we pressing power on button from remote.. plz tell me the solution as soon aas possible....
Complaint comments Read comments Complaint category Electronics & Appliances

Videocon - Sim not activated

User
 9872961207 on Aug 31, 2014
Hello Sir/Ma’am,

I purchased new videocon sim three days ago (Monday in AM) and till now my sim is not activated.

I am getting frusrated and not any idea for what to do now. I also approached to retailer for this but no any proper response from him. The retailer was told to call on 59059 for varification at 10PM (Monday) and I tried since 9PM but “Service Unavailable” notification is coming every time I called on 59059.

VERY POOR SERVICE FROM VIDEOCON PREPAID.

The mobile number of new purchased sim is : 7355120357
Complaint comments Read comments Complaint category Telecommunications

Videocon - Split Ac not cooling after the servicing

User
 preetisingh09 on Aug 26, 2014
Sir/Madam, In month of Jun to Aug'14, since AC was not cooling the room we made a complaint many times in these three months. Service person attended the issue, identified the some point and resolve it like cleaning. After rectification, filled gas it worked fine but within a week it stopped cooling. Since then we contacted them directly saying the issue till today no one attended the issue. AC have some problem due to which water comes inside room . So its enough if you don't give me response, I will submit complaint in indian consumer forum & claim for my money back. It is given repeated...
Complaint comments Read comments Complaint category Electronics & Appliances

Videocon India - washing machine not working

User
 namrataola on Aug 25, 2014
Sir i have purchased a videocon fully automatic washing in 2011 and since then it been working fine but in feb 2014 IT stopped working so I registered a complaint on the companies registered complaint number the engineer came and was unable to resolve the problem . He took the washing machine to the service centre and returned it after 15 days .on inquiring i came to know that PCB was replaced and they charged 3500 rupees for the same. It worked fine for two days and again stopped working . To my utter surprise the fault was same PCB not working. I registered the complain and engineer came after...
Complaint comments Read comments Complaint category Washing Machines

Videocon India - Refrigerator having repeated defects

User
 amit9@1 on Aug 24, 2014
Dear Sir/Madam I purchased a Videocon refrigerator 235 lit Model no.VAE 243 from Pune on 10 March 2012 because of past experience of previous good and dependable product. I am sorry to share with you that within 2 years &3months of careful use the same developed its first defect in July 2014.Complaint no. PUN 3006140251 was lodged and after lot of effort & persuasion the same was repaired & delivered after almost 20 days to a month at a cost of Rs 3000=00.The reason of defect was a new looking defective part. I was made to pay for defective part, gas filling charge as well as service...
Complaint comments Read comments [1] Complaint category Refrigerators

Videocon - Installation & Demo of new Videocon TV

User
 dipa.shah24 on Aug 23, 2014
I bought new Videocon VJU32HH 32 inches HD Ready LED Television from Snapdeal. Invoice No.: S01483/14-15/613 Order no. 2624512455 placed via "cash on delivery" on 2014-08-14 21:07:16 I got the delivery of the product on time, but Videocon and Snapdeal staff are saying that they are not liable for installation and demonstration of the Television. They are not sending man for installing Television. However, it is clearly written on page with other technical specification. It is written like this: (Check image attached as a proof) INSTALLATION & DEMO 1 Our Courier Partner...
Complaint comments Read comments [1] Complaint category TVs

Videocon - Touch key problem in A31

User
 Prakhar Pareek on Aug 21, 2014
Sir, I purchased Videocon mobile A31 in March"14 after 3 months it's touch key problem started. I went to service center on 22-july-2014 and submit my handset and they told, it will repair after 8-10 days after 10 days they told to wait for 5 more days, and again and again they are going to pros pone the date, after one month they didn't return my handset and also not giving any clear response. service center executives are not having idea regarding videocon mobile handsets. Plz do need full action regarding my complain. Regards; Prakhar Pareek. +919001007624...
Complaint comments Read comments Complaint category Mobile Handsets

Videocon - AC not cooled properly

User
 rajputravi79 on Aug 21, 2014
Sir/Madam, In month of Jun to Aug'14, since AC was not cooling the room we made a complaint many times in these three months. Service person attended the issue, identified the some point and resolve it like cleaning. After rectification, filled gas it worked fine but within a week it stopped cooling. Since then we contacted them directly saying the issue till today no one attended the issue. AC have some problem due to which water comes inside room . My LED is faulty due to this incident. So its enough if you dont give me response, i will submit complaint in indian consumer forum & claim...
Complaint comments Read comments [2] Complaint category Electronics & Appliances

Videocon India - LCD tv display failure

User
 Remya Raj on Aug 20, 2014
we purchased a videocon LCD tv from ELEKTRA HOMATES, 537 Ashoka Building, main road, north bazar, Cherthala, kerala on24-08-2009 . Now there is a problem with its display and nothing could be seen, only the sound could be heared..when we contacted the shop they told that as the warranty had expired they cannot do anything.what we have to do for this problem? tv model:LCDTVVBL 19SBH-FLA. Bar code 110709010145603557. our mail id : mrremya555@gmail.com...
Complaint comments Read comments Complaint category TVs

Videocon - Unresponsive service to malfunctioning product

User
 Appurv Prasad on Aug 20, 2014
Even after multiple complaints to repair a newly bought washing machine, no service is provided, just the false promises. Every time manager assures that the person will come but no one turns up. The machine stopped working just in a month's time and from past 1 and half months is still out of service. Manager- Chandrashekhar - 9972006680 Bangalore Model- Vediocon Semi Automatic Washing Machine, 6.0 Kg-VS60A11...
Complaint comments Read comments [1] Complaint category Washing Machines

Videocon - Mobile Service.

User
 SM Kumar on Aug 18, 2014
I Bought a Videocon Mobile A31, in Feb this year (2014), in about 2-3 months I had problem with the phone and approached a service centre in Chennai who said the on/off switch needs to be replaced to get it repaired, they said it would take 10 days to get the spares and asked me to surrender the phone to them, I did so on 15th July'14, after continued follow up also I did not get my phone as committed rather they informed me that the mother board has to be replaced and it is been sent to Noida service centre on 29th July, they told I would get my phone in 10 days, but it now more than 1 month and...
Complaint comments Read comments Complaint category Mobile Handsets

Videocon - Videocon d2H Discrepancy in Channels

User
 seshach on Aug 16, 2014
Hello, Customer No:93582098 I had renewed DTH connection with South Silver Package which included 1)Times NOW 2)ET NOW Now after recharge the two channels are not available am told by your Customer Care people that the 2 channels have been removed, without prior notification, and replaced with BBC World and NDTV Profit. How can you change channels just after me recharging for another year? How do you justify this kind of duplicity while you advertise with "Price Protection" when you declare a channel as not part of package after having paid for the package?? Also I am paying for"...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Videocon India - refrigerator repair delayed

User
 mahendra sandhu on Aug 16, 2014
Product: videocon - refrigerator, vcl-80z sh.
Purchased from arvindra electronics pvt. Ltd. (Chd) on 15.02.2010
Defect: no cooling: reported to the a/m dealer on 11.08.2014 at 11am. Was told that my complaint was being forwared to videocon centre.
No one turned up for two days.
Contacted videocon, tel. No.0172 39404040 on 13.08.2014 at 1200 noon.
No one turned up, i kept making calls on a/m tel. No. At last a technician visited on 14.08.2014, made checks, declared the compressor shorting, and disappeared saying some one more competent would visit to do the necessary.
Complaint comments Read comments Complaint category Refrigerators

Videocon - NEW LED TV COMPLAINT

User
 vishnumohan558 on Aug 14, 2014
We purchased a Videocon LED TV from Nandilath G Mart Trivandrum, Kerala on 11-January-2014. First they gave a TV with Audio Complaint. Then they replaced it. Now it has Video complaint. Very poor service. I am very much frustrated. They cheated us. I want a new one. MODEL NO. LEDTVVKC32HH-2MB SERIAL NO. 980913110128400365...
Complaint comments Read comments [1] Complaint category Appliances

Videocon - AC maintenance guys damaging and using aged parts to scam customers

User
 alinsomniac on Aug 14, 2014
One of the biggest mistakes of my life - bought a Videocon AC as I was looking for a budget model, and after the first year, it has been nothing but a complete NIGHTMARE. 1st Experience: The AC stopped working after 1 year so I registered a complaint by calling Videocon "Customer Service". The complaint was assigned to this OUTSOURCED service agency called 'HI-TECH SERVICES'. The guys first took a good week or so to visit, and when they finally came, they said they need to take the AC to their workshop. Then began another period of despair and wait. After 2 MORE weeks, and a FEW HUNDRED...
Complaint comments Read comments Complaint category Electronics & Appliances

Videocon - complaint about LED TV. [Resolved]

User
 ajit walke on Aug 13, 2014
Dear sir, I Mr. ajit walke would like to inform you that we had purchase a videocon LED TV to from super electronics F-4/14, sector - 6 C.B.D. belapur navi mumbai - 400614 on date 08-08-2013. and it was with one year warranty period. when i was switch on the tv on date 12-07-2014 it was not start or display. then i was register the complaint to customer care on date 13-07-2014 and the complaint no - THA1307140009. then service engineers came and checked the tv he told me by our tv part got damaged. due to some pc problem it was given to outherized dealer. we got the tv part after 23 days from...
Complaint comments Read comments Complaint category TVs

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