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Videocon India Customer Care

Videocon Electronics India Ltd

14 Kms Stone,
Aurangabad-Paithan Road,
Chitegaon, Tq. Paithan,
Dist. Aurangabad
Aurangabad District
India - 431105

Customer Care Phone Numbers and Contacts

Phone:+91 12 4327 3091

Videocon India Complaints & Reviews

Videocon India - regarding repair of videocon K60ZDX semi washing machine

 dozen on Nov 21, 2014
The drier and drainage of videocon K60ZDX semi washing machine is not working since two weeks. I had approached individual machanic but no body be able to repair the machine. Hence sir, kindly depute or give me address to whom I approach to repair the fault....
Complaint comments Read comments Complaint category Washing Machines

Videocon - Service

 prithwirajadak on Nov 12, 2014
Dear Sir, I having a fully automatic front loaded washing machine of Videocon from last three years. some of month before my machine was not working, after that i called to customer care on the dated 28th july 2014 and next day a service engineer was come to my home, after checking the everything he told us the circuit board is not working so it may change and gone from my home with circuit board of that machine. sir problem is that, after several time called to customer care or service engineer or responsible all managers till my machine is not working condition. Last fifteen days to...
Complaint comments Read comments Complaint category Washing Machines

Videocon India - Videocon LCD T.V display problem

 Deepak2360 on Nov 8, 2014
In my LCD Videocon t.v is not see any video, because my videocon t.v display problem, i have using only one year, after i will get this prblm, I have also filed a telephonic complaint in Videocon 2 times but till now no action taken yet from the wht i do, how can use ur company product, plz exchange my videocon L.C.D 32inch T.V...
Complaint comments Read comments Complaint category TVs

Videocon India - 5 Year Warrenty Doc Not Received

 prasannadas on Nov 5, 2014
Dear Sir Before I Purchase the model, I was aware about the Diwali Offer from Vediocon website/news paper then i visited the Patra Electronic Bermunda Bhubaneswar for Purchase. My Purchase 32" LED Model IVCF2A is coming with off 5 year Warrently + Money back guerantee insurance for LED TV purchase Price + 1 year personal insurance + one Tab. As per process mentioned in newspaper / vediocon website for availing 5 year Warrenty i.e Post delivery on 20/10/2014 & installation on 22/10/2014, i have done the registration on 24/10/2014 for availing 5 year warrenty but till now its already...
Complaint comments Read comments Complaint category TVs

Videocon - Issue with my newly purchased washing machine

 nileshpatole55 on Nov 3, 2014
Hello, I purchased on new washing machine of videocon from Dahanu(BRACNCH:SNEHANJALI RETAIL Private Ltdpin Pin-401607.) on 3/10/2014.It was in working condition only for the 1 week.After 0ne week it stopped working.I already contacted 2 to 3 times to SNEHANJALI RETAIL Private Ltd for same.Still there is no reply for this.Even they are not behaving properly.I have not received any message or any kind of help from Videocon as well as SNEHANJALI RETAIL Private Ltd after contacting them many times.Please have look into it the product purchase amount is around the 15000. Please find the below...
Complaint comments Read comments Complaint category Washing Machines

Videocon India - Product under warranty, yet the service being denied

 RiteshMotwani on Oct 27, 2014
I have purchased a Videocon VT60H12 Digi Gracia Prime 6 Kg Top Load Fully Automatic Washing Machine. It suddenly stopped working today. The service center bearing the Mumbai phone number 022-39404040 asked me from where I have purchased the product.I told them that it is purchased online, either from Flipkart or Snapdeal. The executives (I called twice and both replied in the same manner) denied straightaway mentioning that products bought from Snapdeal would not be serviced here, without giving any further explanation. I requested them to let me speak to their senior and they transferred a call...
Complaint comments Read comments Complaint category Washing Machines

Videocon - Poor product Quality , Refund not given as assured

 Bharath Kumar G on Oct 17, 2014
I have been active d2h customer from April 2013 - Oct 2014 availing long term recharge of the highest available package, however the service offered in return has been deplorable to say the least, My last complain Ref SR 26874561 was closed with no action. I had issues with their product & service from the very 1st week after activation and did not ever get resolved completely till I lost faith in the product and requested for a cancellation of my subscription due to frequent service disruption caused by Hardware failure and other service related issues, I have had more than 9 STB and other...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Videocon - Mobile

 vermakshay on Oct 17, 2014
I have purchased Videocon A 53 mobile with IMEI number 911324250026194 from PAYTM.COM, I got this mobile delivered on 15.09.2014 but on inserting SIM the screen of mobile goes blank and mobile does not responded for which I have called customer care number and they suggested me to submit mobile at nearest Service center. I submitted my mobile at Om Sai Enterprise, Charbagh, Lucknow on 18.09.2014 with Job number VASCUPE028J35, staff of service ceneter was very rude and Mr. Abhishek Johari(Mobile Number 09169591695) was specially very informal and rude to deal customers. He told me to collect new...
Complaint comments Read comments Complaint category Mobile Handsets

Videocon India - Negligence on Complaint and Requesting to replace the product at the earliest.

 Koushik.v on Oct 10, 2014
Hi, I had given a complaint of the product ''Videocon VT65C18'' by which I am facing numerous problems from the date of purchase and have been complaining the same repeatedly to you. With reference to your customer care I have been clarified that the product is still under warranty and can be replaced. I had requested for a replacement of the product as I am frustrated with the behaviour by your concerned department. The complaint which I had lodged 2 days earlier, is closed without any information from your end and you guys are asking for a feedback for the worst service given. I...
Complaint comments Read comments Complaint category Washing Machines

Videocon India - Damaged Refrigerator Sold

 Shadab Shakil on Oct 7, 2014
Hi I am Mehrun Nisa of 63/H/1 Madan Mohan Burman Street Kol 700007, mobile no 9339053604. I bought a double door refrigerator of videocon from Capital Electronics Ultadanga branch in cash, one year back for 16000.00 Please note since d tym d product was delivered we have been constantly chasing one after the another complaints. The day product was delivered it had a broken door handles nd d rubber grip n d door ws coming out. We immediately highlighted d same with the shop owner and dey sent a local electrician who pasted the hand door with fevi quick and d rubber grip with both side tape. Its...
Complaint comments Read comments [1] Complaint category Refrigerators

Videocon - Refrigerator making loud noise and no cooling

 Kavita Adatiya on Oct 7, 2014
I have purchase the Refrigerator in May-2013, within 3month the Refrigerator is making noise and no cooling. Once the service man has come to our place for repairing & charged 1200/- but still the problem exist. Now a days the noise is very loud and no cooling at all. Please help. Videocon product is not worth and the service man is charging unnecessary for the new Refrigerator. I am requesting you to please take this matter at upper level so that every individual would know the problem and they dont buy any videocon product. Regards Kavita Sharma 9819309445...
Complaint comments Read comments Complaint category Refrigerators

Videocon - White spots on led tv...

 dhruv661992 on Oct 6, 2014
I have videocon led tv...model num. is VJW32HH 2CAF. tv has white spots all over the screen...i comlainted to service centre but they do nothing... i searched on internet about this tv...there are no tv on videocon website... now, what should i do now...i want repair or refund immediatly ... 2 months happened...nothing they done... my complaint num. is RAJ2908140280...
Complaint comments Read comments Complaint category TVs

Videocon - Videocon Refrigrator & chasing the customer care team from last four months

 Reetika Sood on Oct 4, 2014
I am writing this mail to bring into your kind knowledge that we got the videocon frost free eco cool refrigrator model VAP243 year 2010 frost free refrigerator two years back from your dealer in Shimla, Himachal Pradesh. After few days we bought it we started facing issues with it like there was no auto cut and neither it was getting frost by itself the entire water was running down inside the fridge. So we called videocon shimla service centre and they gave us a visit repaired the fridge but did not gave us the visiting slip that who visited and what did they checked for, as my mother was alone...
Complaint comments Read comments Complaint category Refrigerators

Videocon India - LCD 32’’TV model # IVA32HM

 sivapriya06 on Sep 29, 2014
I have been a loyal customer of your brand for the past 10 years, I have time and again received great service at your mart which is one of the main reasons to buy your products., I have purchased a LCD 32’’TV model # IVA32HM on 18th February, 2013 from J.R.Agencies at Thruvottiyur -Chennai-19. But to my surprise, on the date of 25th April, 2014. I got some problem with my TV and I get repaired it on 28th April, 2014 with the Amt 3300 /- through S.P.S.Electronics, old washermenpet, Chennai-21. And I came to know that my TV’s Power supply board has been replaced. But it was shocking for...
Complaint comments Read comments Complaint category TVs

Videocon India - Irresponsible service from Global Solutions, authorized by Tekcare, Bangalore

 Pradmaya on Sep 26, 2014
Hello there, Being a trusted brand in India, Videocon has so many customers, but why is the customer service so poor? Our LCD 32" television was dead all of a sudden, and we called the authorized customer service. A service person had come to check the TV, and told us that the board needs to be replaced. Rs.900/- was charged from us the same day and he said, it may take one week for the board to arrive. Unfortunately we trusted the agent and the company who sent him, but there is no trace of them after that day. We have been calling them numerous times and the reply is always "it will...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Videocon India - service providers – no service at all :::: WANT REPLACEMENT WITH WASHING MACHINE

 Smita Shah on Sep 26, 2014
I bought Videocon WM VT78c32 Washing machine from “VIJAY SALES, Pitampura, Delhi” on 05th may, 2014. So, according to this, it is hardly 4 months that I bought this machine and the problem with machine has started. Initially, problem started with non-spinning (no drying of clothes). Engineer came and unable to resolve it. He took nearly 45 mins and played with buttons and said its now okay and working fine. Highly unprofessional. (seems to be a trainee guy.) PS: Why trainee kinda guy? Just because my machine is under warranty and u won’t earn any penny out of it? That’s why you send...
Complaint comments Read comments Complaint category Washing Machines

Videocon India - semi automatic washing machine

 geetha sunil on Sep 22, 2014
The drier is not working .Mechanic came and said that the motor is in complaint.He said it takes one week.Now it's about one month and the washing machine is not repaired.I have been calling the customer care ernakulam frequently.they say next day next day, but not coming.So please take action for my complaint....
Complaint comments Read comments Complaint category Washing Machines

Videocon India - LCD panel problem

 dasharth gaikwad on Sep 17, 2014
i parches 12 oct 2013 22 inch videocon LCD but 2-3 days not display pitcher audio sound clear so please check problem & solve....
Complaint comments Read comments Complaint category TVs

Videocon India - No response from Service team on complaints

 srivardhan Bhimasani on Sep 13, 2014
We have complained regarding Videocon washing machine on 09th Sep'14. complaint no PUN0909140336. We have called the service engineer no that was send through SMS but in vain. our call was never attended. please resolve the issue at the earliest....
Complaint comments Read comments Complaint category Business & Finances

Videocon - videocon tv

 dhruv661992 on Sep 13, 2014
I have videocon led tv vjw32hh...32 inch led tv...all is good but when when white scene comes...i see white circles everywhere on screen...what should i do...? There no circles in dark scene...only on white screen... This fault is very annoying when watching football or cricket......
Complaint comments Read comments [2] Complaint category TVs

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