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Videocon India Customer Care

Videocon Electronics India Ltd

14 Kms Stone,
Aurangabad-Paithan Road,
Chitegaon, Tq. Paithan,
Dist. Aurangabad
Paithan
Aurangabad District
Bihar
India - 431105

Customer Care Phone Numbers and Contacts

Phone:+91 12 4327 3091
 

Videocon India Complaints & Reviews

Videocon India - Non rectification of complaint after 45 days

User
 dineshcd on Jul 30, 2014
Sir
I have a videocon vt75c tablet, unfortunately the touch pad of the tablet braked. I gave the same to nearest service station on 12/06/2014 and gave anadvance of rs1000/-. But upto day (30/07/2014). My complaint not rectified i buythe same on 21/10/2013 andon warranty perioed. I am ready to pay but not rectify my complaint after a long period this make alot of inconvinience and lose to me. I need compensation for the same.

Details:- complaint reg id-ker1206140041(Job no.) at asc kottarakara...
Complaint comments Read comments Complaint category Mobile Handsets

Videocon - For disconnect Wifi Internet Connection

User
 divinetravels on Jul 30, 2014
Dear Madam/sir I have connect wi-fi & phone connection (0181-5014555) I don't want wi-fi connection continue for regarding this i went to connect office but they refuse to disconnect wi-fi connection they asked if u want disconnect wi-fi connection u have close phone no also. But I want my phone landline (0181-5014555) continue & only want disconnect wi-fi only. plz help us. with regards Gundeep Singh DIVINE TRAVELS SCO.39 SILVER PLAZA SODAL ROAD, JALANDHAR MOB : 9888147412...
Complaint comments Read comments Complaint category Broadband

Videocon - Washing machine Repeatedly stopped working

User
 amitdwivedi_in on Jul 29, 2014
Dear all, Appliance : Washing Machine Model No. : VS 65 KPGL 6.5 KG Purchase Date : 03/01/2012 Dealer : Shreeji Electronics Location : Nadiad Within Warranty Period Machine stop working 4 times, Reason - Capacitors not working - changed, Motor Not functioning - Changed. After Warranty Period problems are still going on. In latest machine stop working . two person from a your authorized service center (Happy Service Center) taken a flying visit and told motor needs to be replaced charged Rs. 300 and go away within 10 minutes. Our neighbor having washing machines...
Complaint comments Read comments [1] Complaint category Washing Machines

Videocon India - No Cooling in Split AC

User
 KS03 on Jul 28, 2014
Hello, This is with reference to the complaint no. DEL2007140264 logged on 20 July regarding "No cooling" in Split AC. Initially engineer from "Perfect Solution" - Janak Puri visited & without taking pain to probe the cause of gas leakage, they refilled the gas & charged me for Gas refill & service charges & complaint got closed. But next day same problem persist again for which I got the complaint re-opened. After several calls the customer care engineer came after 2 days & after inspection told me that there is leakage in the cooling coil in the indoor...
Complaint comments Read comments [1] Complaint category Appliances

Videocon - videocon service

User
 anooja on Jul 21, 2014
This Is Regarding Comp No-Ban0907140027..regarding videocon refrigerator...On 8th Of July I Had Registered A Complaint...And Till Now I Din Get Any Response...After Making Millions Of Call Finally On 13th One Person Came To Check The Fridge Took The Money And Went Saying That He Will Come The Next Day To Fix It..But He Never Came Back..Tried Speaking To Cusomer Care 4 Times...But No Help..Spoke To Several People In Global Solutions But Din Get Any Help Except For Fake Promises That A Person Will Be Coming To Fix It..Again Spoke To Mr Harsha(7259031327) Who Is Supposedley The Area Manager Dint...
Complaint comments Read comments [3] Complaint category Refrigerators

Videocon India - Maturity of bond receipt No. : JDUL/PUB – 022152 dt 25.09.2006

User
 er.nitinmeha on Jul 19, 2014
Dear Sir, Myself Om Prakash S/o Sh. Shiv Prasad, resident of 59-A, Aggar Nagar Extn, Ludhiana. I had purchased a CTV IS 29G M from M/s Bansal Sales Corpn. against bill#2139 Dt 25.09.2006. Along with this purchase I had availed your OFFER (JITNA DO UTNA LO OFFER-06). A deposit receipt of 4200/- Rs with a bond value of 10000/- Rs has been given to us having receipt No: JDUL/PUB 022152 dt 25.09.2006 We had sent the following documents via TRACKON courier AWB# 400580616 dt 07/06/2014 1. Deposit Receipt in Original (Bond). 2. Self attested copy of ID proof(s). 3. Self attested copy of PAN...
Complaint comments Read comments [2] Complaint category TVs

Videocon India - Door is not closed properly

User
 anjanesh on Jul 18, 2014
I bought the refrigerator on 06-07-2014, model No. REF VCP324BMI-FDB, but its door does not close properly. Pl. sort out the problem immediately. Address is -----Flat No. C-2, Building No. A-84/B, Rose Apartment, IGNOU Road, ND-110030. Mobile No. 9868445744...
Complaint comments Read comments [3] Complaint category Refrigerators

Videocon - washing machine drum problem

User
 D.S.Raju on Jul 17, 2014
Sir,

I, D.Srinivasa Raju, Eluru and my brother-in-law Sri E.N.Raju have purachased videocan washing on 23.6.2013 at Next show room, Eluru, W.G.District. Some hard sound in drum of washing machine. I have lodged my complat. 15.7.2014 at evening at Next Show room, Eluru, The Manager not respond properly, Hence, I request that pl. retify the problem.
from D.Srinivasa Raju,
Eluru, W.G.District
9948125644...
Complaint comments Read comments [1] Complaint category Washing Machines

Videocon India - Washing machinespinning plate

User
 Anbalagan on Jul 14, 2014
Hello Sir: My name is Anbu and my address is 6/32 B 2nd Cross, 6th Block, Rajajinagar, Bangalore-560010 and my telephone number is 9886375233/9986997771. We deemed to be your esteemed customer from the past ages, recently experiencing a very bad service. We bought Videocon washing machine fully automatic some years back, it was working good, but suddenly experiencing the problems like not spinning while washing. I called to customer care and the technician came in, where in he told that the spinning plates are not available anywhere in bangalore and I have to wait at least three months for...
Complaint comments Read comments [3] Complaint category Electronics & Appliances

Videocon India - Replacement of Compressor of Kelvinator Refrigerator Model KGE193/2011 purchased on 16/06/2011

User
 skumarg on Jul 9, 2014
To
The Managing Director
Videocon India


Subject- Replacement of Compressor of
Kelvinator Refrigerator Model KGE193/2011 purchased on 16/06/2011 from LOKVANI,
Boring road, Patna.


Sir,

This is to bring to your kind
information the fact that the above refrigerator purchased from above
company/shop is running faulty due to compressor problem as per your local
representative mob. No. 9334779995.


That in spite of my repeated request
he is saying he would not...
Complaint comments Read comments [2] Complaint category Refrigerators

Videocon India - Pathetic Service

User
 abhishek kapil sharma on Jul 9, 2014
Videocon retailers and whole sellers are good for you when you buy products from them but when it comes to the service and maintenance of there products after warranty they demand high charges for just only the field visit so that the customer himself should deny there service offer.. 3 years back i bought a videocon 32 inch LCD T.v and now due to some internal fault its display has gone and when i contacted the videocon service centre they demanded an amount of Rs.800 as service charges had Rs.300 as travel charges plus 36.5% tax and the charges for the part replace are different which have...
Complaint comments Read comments [2] Complaint category TVs

Videocon India - My Videocon VT85C is not booting

User
 amraj23 on Jul 8, 2014
Dear Team My product detail is given below IMEI 9113463000855632 VT85C-13W37-V1 I have been using this TAB since November 2013, but since the data of purchase am facing the charging issue. and the standby time is hardly 3hr max, within couple of month another issue started with charging. its not at all charging with the charger provided in the kit. i have approached the external service centre and get it fixed. now my tab is fully dead as it not even booting up. i tried doing hard reset. but its not working.. Appreciate your immediate response on this urgently. Regards Mohanraj 9841557996...
Complaint comments Read comments Complaint category Mobile Handsets

Videocon - online recharge and gave wrong benefit

User
 pawansharma1g on Jul 7, 2014
i do 4-6-2014 online recharge videocon Mobile 39 rs online rechage show recharge show benfit 85 loc/std min and after recharge provided me local call 78 and 25paise for one week
we lose 39rs company faulse not updated online chart tell me what my fault my fault only i do videcon recharge online...
Complaint comments Read comments Complaint category Telecommunications

Videocon DTH - HD New connection not working

User
 madhanbasket on Jul 2, 2014
From day1 onwards the videocon dth hd service was not working. I have registered complaints with videocon dth and service engineer visited and checked and still nothing works. And I asked for refund of my new connection payment INR 1950, but the call center supervisor, manager, senior manager just hang up the phone call. When speaking with customer executive, he/she tell me that the complaint will be addressed only after 5 days, if asked why, then they simple tell "I don't why". And If when speaking with a supervisior(bhavani), he / she tell me that they will speak with service team and get back...
Complaint comments Read comments [2] Complaint category Satellite, Cable DTH TV

Videocon India - videocon washing machine

User
 kamlesh10377 on Jul 1, 2014
Dear sir, I have purchase vediocon washing machine model no wmv560a11dgu S.no.760713270152214848 from mahendra enterprises balotra(raj.) On27/10/2013.after purchasing in 6 month washing spin tub not work properly.i have got complane in customer care than there are change the spin moter by vediocon service engenieer in dec.2013 &FEB.2014.IN MAY i face same problem.i have got complain in vedioco customer care on 4/6/2014 comp.no.Jod0406140351 . But after many reminder engenieer mr.anis mo.no.8003991373 come on18/6/2014 & said spin moter not work properly & i have change it in two days.but...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Videocon India - Refrigerator Complaint

User
 yogeshneeru on Jun 30, 2014
Dear Sir/Madam, We are very sorry to say that after repeated complaints of our Refrigerator in your company there has been no result or Action taken from your Behalf. We have Purchased Refrigerator of Videocon on 23/04/13 From M/s Venus Glass & Automobiles (P) Ltd, Bhajanpura, Delhi-94. Invoice Copy is attached with the same. Since from the date of Purchase There has been problem in our Fridge; Our Fridge Cooling is not proper. Every time we had Complaint for the same, Reply is the same that Cooling will be okay nowonwards.Approx 20 Engineers have been visited for the repair but all have...
Complaint comments Read comments [1] Complaint category Refrigerators

Videocon India - washing machines

User
 manoj r joshi on Jun 30, 2014
dear sir, mai manoj joshi gandhidham kutch se mera Videocon Washing Machine fully automatic model no. vdc78rqd-tcs, model : digi ocean, sr no. 320711270132602584 ka hamne Complaint 12/05/2014 ko kiya tha but abhi tak hamara Washing Machine repair nahi hua hai mera complain No. RAJ 1205140016 Dt. 12.05.2014 hai mera add Manoj Joshi, Golden Residency, Survey No. 88/1 Plot No. 383 Near Shani Mnadir Temple, OppSpinning Mill, Meghpar Kubhardi, Adipur Kutch 370205 hai or mera Mob No. 09586731511 hai mai kai bar aap ke Videocon customer care mai complaint kar chu ka hu par koi respons nahi milta hai...
Complaint comments Read comments [1] Complaint category Washing Machines

Videocon India - Gas refilling and service of ac

User
 ankur gupta1 on Jun 27, 2014
Hi, i have registered a complaint on Wednesday 25-6-2014 for refilling of the gas as the gas is on warranty period, no one is replying properly its been 3 days now no one has visited. our family is tolerating this weather. i have called to customer care again he replied he don't know when will be the person visit I don't expect this kind of service and reply by the employees of this fantastic company....
Complaint comments Read comments [2] Complaint category Appliances

Videocon India - Non delivery of the product (TV)

User
 D.N. Gupta on Jun 26, 2014
My name is D.N.Gupta and my address is: 109, Neelgiri Apartments, sector 9, Rohini, New Delhi - 85. Following are the details of my TV: Model number: V 3204 Serial number: 4660866 In April, I had some operating Issues with the functioning of my TV due to which I contacted your Sector 3 Service Center (i.e. By The Name Of Digital Solutions). They took my TV for 2 Weeks And charged me INR 4700.00 for some part replacement and servicing. Unfortunately, TV stopped working after few days (May be the part that they had replaced was not an original part), for which I again called the service centre...
Complaint comments Read comments [1] Complaint category TVs

Videocon India - installing damage piece of videocon AC in mid april 2014

User
 maahihospital on Jun 24, 2014
I had purchased 3 piece of videocon AC for my maahi hospital, gotri, vadodara, Gujarat on mid april 2014...on first day, external panel of one AC found damage while installing it...the person who was installing it say that it would be replaced or new AC is given after checking by videocon people...after week vedeocon people came & see the problem and told me that damaged external panel of AC will be replaced...but still today that panel was not replaced by new one...all time i called videocon service centre, they told me that new panel not come from company yet...it is about to complete 80 days,...
Complaint comments Read comments [3] Complaint category Electronics & Appliances

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