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Videocon India Customer Care

Videocon Electronics India Ltd

14 Kms Stone,
Aurangabad-Paithan Road,
Chitegaon, Tq. Paithan,
Dist. Aurangabad
Paithan
Aurangabad District
Bihar
India - 431105

Customer Care Phone Numbers and Contacts

Phone:+91 12 4327 3091
 

Videocon India Complaints & Reviews

Videocon India - Cooling problem in Referigerator

User
 Arun Bhambri on Mar 28, 2015
Dear Sir/Madam, I purchased the refrigerator on 6th jan 2013 and used one year and after that this was giving problems like gas problems, cooling and now again it is giving cooling problem. I made complaint on phone and person visited home and he said we need to replace freezer and it will cost Rs.3200 more, I already incurred 2000 on this within a 2 years of purchase. I want you to please replace this freeze as I am thinking that within a 3 years of purchase, I will incur around original purchase value of freeze. Please get this sorted soon. I am waiting for your positive...
Complaint comments Read comments Complaint category Appliances

Videocon India - 3 Months old TV switches over to a different channel and turns on with huge volume

User
 Harig on Mar 25, 2015
I ordered a Videocon 40" LED HD TV through flipkart order# OD301675026052910500, on three months of usage the TV when turned off and turned back on, it brings up a random channel and not the one that was on during the turn off time frame along with huge noise. I could not reach the contact numbers provided for flipkart and videocon, no one responds or the number is invalid. I can troubleshoot if there is any settings that could be changed from my end with their guidance over phone. Very bad experience with Flipkart. I can be reached out at 9094588132 - Chennai. Thanks,...
Complaint comments Read comments Complaint category Appliances

Videocon - Technician Visit-Videocon-VJE32HH-2XAF [Incident: 150210-040126]

User
 Bhogoju on Mar 18, 2015
Order ID OD101947381517434800 with Reference Number: 150216-038682Technician Visit-Videocon-VJE32HH-2XAF [Incident: 150210-040126] (4) Re: Order ID: OD301817061958758500-Technician Visit-Videocon-VJE32HH-2XAF [Incident: 150210-040126] 1) Product was delivered and installed (32inch Videocon TV). 2) After installation, it was observed that TV was returning back to Channel 1 & High Sound Bar#30, soon after switching on TV (instead of switching to the last viewed channel & last set sound volume) and also observed that TV picture quality was not that much good and escalated...
Complaint comments Read comments Complaint category TVs

Videocon - kenstar electric Geyser 15 Ltr out of order since last four days

User
 akt_abhay on Mar 16, 2015
Dear Sir/Madam We had purchased a electric Geyser 15 Ltr from Anu enterprises- b-12, Jharkhand apartment, jharkhand mode, khatipura, jaipur, vice invoice no -1477, dt 03.11.2014 which is under warranty . However it is out of order since last four days we have register complain ( complain no-0211 dt.march 12th’2015) but no one supervisor attend this complain, I think This product is of a reputed group Videocon but no body is taking care, Please come at registered address to resolve the issue (Abhay kumar, Flat no-510, GH-1, Rameshwaram buildcon, Omex city, jaipur ajmer express highway,...
Complaint comments Read comments Complaint category Water Heaters & Geysers

Videocon - Service not offered in warranty period

User
 abhay0582 on Mar 10, 2015
Dear Videocon I am proud buyer of Videocon double door refrigerator, bought on 28th Oct 2014. The product details are below and is bought by me from Easyday store from Gurgaon. 4 days back the compressor got faulty and I accordingly logged in complaint with service centre with complaint no PUN0803150056 Within hours the service guy came to my place and said the compressor needs replacement and since the refrigerator is in warranty, the compressor will be replaced for free and gas charging to be paid which is equal to Rs 1800. and 450 visit charges. I agreed for it and though its clearly...
Complaint comments Read comments Complaint category Refrigerators

Videocon - videocon lcd tv

User
 zoyaaliza on Mar 7, 2015
Hello sir/madam... I had complaint about my lcd tv... They had visited my place n change the mother board of my lcd tv.. They had not given me the bill n had taken extra amount .. Bill was 2800 rupees and they had taken 3800 rupee. I had made this complaint in nov.. Till now no bill was received by me... Service center name is 'Ramakrishna'. they are also not receiving my cal.....
Complaint comments Read comments Complaint category TVs

Videocon India - Arrogant/Not responding properly

User
 Ravi720 on Mar 2, 2015
we purchased videocon vap243I in the year 2012, till 2014 decemebr the fridge worked fine but in december 2014 suddenly the fridge stopped cooling, registered the complaint with customer care and they attended after one day and resolved the issue by changing a small circuit located near the left side of the compressor and then problem resolved, they charged around 700inr for that part.As we are from another nearby location the service guys took money additionally even though they said free service would be done by the company during customer care conversation, again in feb 2015 fridge stopped cooling...
Complaint comments Read comments Complaint category Refrigerators

Videocon India - not supports USB (Pen Drive and sd card)

User
 dilsher singh hisar on Feb 26, 2015
Dear sir I am Mr. dilsher singh from Hisar Haryana and i am parchage a LCD 32 Inch and this was not supports USB (pan drive and sd card ) please give the solution of this problem's and this problem facing in last one month and i am not satisfy in you sarvice kindly give me a solution name Dilsher singh Contact number 09991067777, 9991091777...
Complaint comments Read comments [1] Complaint category TVs

Videocon India - for bad service & defective product

User
 Dilraj Singh Rajput on Feb 17, 2015
hello sir/mam, my english is not strong but please try to understand what am trying to say from this mail, i have one videocon cell phone due to some technical problem i have submitted my cell phone in your service centre for repair but till the date no buddy consider in my problem 7 days is done to switch off my number that is very pain full & problem for me the switch off number are effecting my personal & social life i continuously talking by mail in your this ID - <support@vmhd.in> but they are only give me nonsatisfaction am using many home appliances...
Complaint comments Read comments Complaint category Mobile Handsets

Videocon - Videocon vju40fh 39 LED TV

User
 amitsawatkar on Feb 11, 2015
Dear Madam / Sir, This is to inform you that I buy a "videocon vju40fh 39 LED TV" at Andheri east on 31st Jan. 2015 which will delivered at my home on 2nd Feb. 2015. Till now the Videocon DTH provider is not coming to my home for the installation. When I received a call from Videocon DTH provider; I call him on Saturday. I call again & again did not not come. Sunday they will again call me; at that time I was not at home. I told you come by 4-5 pm. They refuse me. I told that you will suppose to come on Saturday. They told me; Aapko kisne call kiya tha malum nahi. But main aaj call...
Complaint comments Read comments [2] Complaint category TVs

Videocon India - lost my videocon sim

User
 maansharma on Feb 5, 2015
dear, sir/mam, m mukesh kumar from ludhiana punjab .three days ago my videocon sim are lost .still at the time the number is running. when i call on my no nobody can pic the phone .so my request is u . please tracing the my number and please informed me on my this number 8558821989. please trace and informed me urgently. my lost number is +91-7355771619. proof is my own .mukesh kumar, address- #5872 st.no-3 sarpanch colony jamalpur .mundia kallan .ludhiana (punjab)pin-141010....
Complaint comments Read comments Complaint category Mobile Handsets

Videocon India - Manufacturing problems

User
 ARUN KUMAR GUHA THAKURATA on Jan 31, 2015
I have purchased one Vedeocon 6Kg TYPHOON PLUS VS60B11-DMU semi automatic top load washing machine, by online process through Snapdeal as per Order No. 4210550616 & Suborder No. 5633814401 Dated 31.12.2014. The name of the Seller, as endorsed over the invoice issued by Bluedart Surface was NAVEEN ELECTROTECH PVT LTD, of H-4/4, Model Town-II, New Delhi, Pin 110009. It was delivered to my residence on 09/01/2015. While commissioning the same it was found that water selector knob is non-operative, i.e water supply is coming into both drains at a time, irrespective to its selection of either...
Complaint comments Read comments [1] Complaint category Washing Machines

Videocon - Washing Machine Repairing

User
 prithwirajadak on Jan 24, 2015
Sir, I having a fully automatic front loaded washing machine of Videocon from last three years. some of month before my machine was not working, after that i called to customer care on the dated 28th july 2014 and next day a service engineer was come to my home, after checking the everything he told us the circuit board is not working so it may change and gone from my home with circuit board of that machine and give me a bill of service charge, i told him, after getting the new circuit board i will pay the full amount of service charge and repairing charge. sir problem is that, after several...
Complaint comments Read comments [6] Complaint category Washing Machines

Videocon India - Videocon refrigerator complaint not resolved in 8 months

User
 Varun.Soni on Jan 23, 2015
I have been trying since 7-8 months to get my refrigerator fixed. But no success, I paid 2-3 times for service and repair but no success. Bad product from bad company. Not happy wastage of money, guys anyone reading this please do not buy videocon products....
Complaint comments Read comments Complaint category Refrigerators

Videocon - Videocon refrigerator complaint not resolved in 8 months

User
 Varun.Soni on Jan 23, 2015
I have trying since 7-8 months to get me refrigerator fixed. But no success, I paid 2-3 times for service and repair but no success. Bad product from bad company. Not happy wastage of money, guys anyone reading this please do not buy videocon products....
Complaint comments Read comments [1] Complaint category Refrigerators

Videocon - No Audio

User
 Shrinath Gongani on Jan 10, 2015
Since from past 8-9 days I'm getting problem with Videocon D2h. Audio is missing for many channels like ABP News, Cartoon Network, &pictures etc. and video screen goes blank (black) for sony, star gold and many other. earlier I tht it's a temporary issue from your end and will be fixed automatically. But it didn't get fixed! When you are going to solve this kind of issues? I'm fed up with your service. Subscriber ID:33391808...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Videocon India - Not received Tablet VA75 yet

User
 manoj30oct on Jan 9, 2015
Hi Videocon India, My name is Manoj Kumar and I had submitted my hand set VA75 which was in guarantee at Nu Tech Enterprises in Sector 35, Chandigarh on 16 dec, 2014 and got the job sheet no. VASCPB013J384161214 with estimated time 10 to 15 days. On 25 dec, 2014, I had word with customer care and got the complaint no. 141225224722 with information that your hand set VA75 will be delivered shortly. I had called after few days and got the response that your hand set VA75 has been sent to service center Nu Tech Enterprises in Sector 35, Chandigarh on 29 dec, 2014. But I am still waiting for the...
Complaint comments Read comments Complaint category Mobile Handsets

Videocon - wrong id updated by videocon and deducted the money as well as taken cash payment

User
 ashutoshd2h on Jan 8, 2015
Dear Sir/Mam, I am ashutosh sharma raised complained of relocation regarding id 109996824, d2h executive came and relocate the same id and taken cash money 250 for relocation and 150 for warranty extension, but they have not extend the warranty of this product. and they have deducted the money from id 89266758 for relocation(250 rs) and extended the warranty of this id without our complained of this id. kindly reslove this issue, regards, ashutosh sharma...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Videocon India - complaint against videocon employee

User
 Anurag Laldher on Jan 3, 2015
Hi My name is Anurag Laldher . I had registered my complaint 3 weeks ago regarding my washing machine not working. The employee of service centre also came to see that, but what had he seen don't know because after 2 days it again stopped working. And we have called them more than 10 times from the day when our machine stopped working, but are not picking up our call, we are tired up of calling them. And the employee name Sonu whose mobile no. Is 07840015339 not picking our registered mobile no. And also not coming again to check our machine. Now you tell us what to do....
Complaint comments Read comments [1] Complaint category Washing Machines

Videocon India - battry puchase of service centerbut not issu invoce & garranti

User
 dasharath 525 on Jan 2, 2015
Sir i purchase videocon battry of videcon service center but they are no issu invoice and no garranty, company policiy is not incloud garranti of battry &i invoce of new purchare Balaji mobile servie center kota My- dasharath O Mo.7791859964...
Complaint comments Read comments [1] Complaint category Mobile Handsets

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