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Videocon India Customer Care

Videocon Electronics India Ltd

14 Kms Stone,
Aurangabad-Paithan Road,
Chitegaon, Tq. Paithan,
Dist. Aurangabad
Paithan
Aurangabad District
Bihar
India - 431105

Customer Care Phone Numbers and Contacts

Phone:+91 12 4327 3091
 

Videocon India Complaints & Reviews

Videocon - Product Not repaired by the Dealer

User
 RNJat on Jul 4, 2015
As the subject I purchased a Videocon Refrigerator from Nicky Electronics, Ajmer Road, Madanganj Kishangarh-Rajasthan on 10-07-2014. After working well for 6-7 months the refrigrator is not doing cooling so well. I approached to the dealer in this regard but he did not responded well. I called the dealer several times but he only assures me but does not repair my product. Please help me in this regard....
Complaint comments Read comments Complaint category Refrigerators

Videocon - REFUND

User
 santhosh2210 on Jul 1, 2015
Today 01/07/2015 i recharged my videocon d2h through their videocon website, amounted credited from account but recharge not done.recharged for 1140 rs.reference no:504492070011293. So again i recharged same through another website easyrecharge and it processed successfully.So totally i did 2 transactions both for 1140 rs...2 times amount debited from my account but recharge processed for only one time.So kindly refund my 1140 rs which i recharged through videocon website.Please do the needfull as soon as possible.Already i spoked to videocon customer care....
Complaint comments Read comments Complaint category Electronics & Appliances

Videocon India - TV NOT FITTED IN WALL

User
 ROY PRADIP on Jul 1, 2015
I HAVE PURCHASE A NEW VIDEO CON LED TV, I HAVE CALLED SEVERAL TIME FOR FOR TV FITTING IN WALL, BUT NO BODY HAS COME EVEN REPLY, MY COMPLAINT NO. THA2806150313, CONTACT PERSON IRFAN-8898112690 THIS IS MY BAD EXPERIENCE WITH VIDEO CON PRODUCT AFTER SERVICE, I WILL NEVER SUGGEST TO MY ANY COLLUGE MY CONTACT NO. IS 9819309919...
Complaint comments Read comments Complaint category TVs

Videocon India - stop caller tune service on my mobile

User
 Akhil9827 on Jun 29, 2015
I want to stop my caller tune service on mobile number 82697 91739 im already try call customer service for stop call tune but still they will not shot out my problem so i will request to u plz stop caller tune of below mobile number as soon as possible... Thanks...
Complaint comments Read comments Complaint category Telecommunications

Videocon India - videocon t.v

User
 jinu mon.k on Jun 25, 2015
Dear sir, this is susan from Bangalore as I hv a complaint regarding my videocon LED t.v since the board was replaced 2months back due to shortening of the thunder light and the problem stands still it's not working properly the service man has not given any warranty for tat board not even bill service man name is Gandhi his ph no..8884828564..the T.v was purchased in kundan electronics bommanahalli..kindly solve the problem as soon as possible...
Complaint comments Read comments Complaint category Electronics & Appliances

Videocon - defective product

User
 Shristi Verma on Jun 23, 2015
Dear sir/madam, I purchased videocon LED tv for Rs. 44500, but got a very defective product from videcon and vijay sales. Now even when the product is in 3 year 24X7 on site warranty videcon is not repairing/ replacing product. It was purchased on 10.06.2015 and after 3 days of installation it stopped working. Videcon is saying they will repair but it has been many days and no repair till now. Videcon is saying Vijay sales provided us a defective product and Vijay Sales is saying Videocon is giving us defective product. Please help consumer like us from these irresponsible, fake and cheater...
Complaint comments Read comments Complaint category TVs

Videocon India - worst service and support

User
 Milan Mili on Jun 21, 2015
i am a user of videocon led tv from 13/09/2014. model number of the led tv is usw32hh2fk. i had lodged complain on 21 march 2015 regarding some picture problem in the tv. my complain number was lodged at that time was - VAR2103150004. after lodging the complain, engineer from Videocon has visited and told us that, i will a get a call for replacing the tv panel. but till date, i have not received a single call from videocon. still i am facing same problem. another complain was also lodged on 24th march 2015 through sms service. after continuing the same problem, once again i had lodged the...
Complaint comments Read comments Complaint category TVs

Videocon - Extended Warranty

User
 vicky511 on Jun 21, 2015
I have purchase the Videocon LED DDB on 27th Oct. 2014 from Ekai Electricals there is offer from the company of extended warranty of 5 years even I have submitted the documents i.e copy of bill & sticker copy within 30 days. But, I have not get the extended warranty for the same till now...
Complaint comments Read comments Complaint category TVs

Videocon India - REPLACEMENT OF VIDEOCON TABLET VA78

User
 tapanbasha on Jun 18, 2015
I have purchased one VIDEOCON TABLET PC MODEL VA78 on 03.10.2014 vide retail invoice no-1923 from M/s PATRA ELECTRONICS Barmunda, Bhubaneswar, Odisha with one LED. after use of tablet for 2 days only I got to know some problems in display like alphabets & numerals . Besides one more important problem was that battery was not charging properly for which i contacted the customer care and as per their advice I handed over the tablet pc at the company service center at M CARE ORI, B-1, JANPATH TOWER, GROUND FLOOR, ASHOKA NAGAR, BHUBANESWAR, ODISHA 0n 5.12.2014 vide job no-2549 and again on dt-09.12.2014...
Complaint comments Read comments Complaint category Laptops / Notebooks

Videocon India - Faulty product and poor Service

User
 cousikan on Jun 17, 2015
I have bought a VIDEOCON 1.5 ton 5 star split ac before 4 months ..i preferred the VIDEOCON AC because of lower price than other brand even the store people s thought as worst Service center ever...am from Tirupur here is no one sell Videocon ac due to this ..only one vasanth and co is sale...now i got problem with this ac and complaint raised about this to Service Centre and no one response... even four not finished but i got problem with Videocon AC...i called 3 time's per day but not resolved ...worst product and worst Service from Videocon ...i prefer don't buy any from Videocon even the price...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Videocon India - WORST Videocon AC

User
 SRALLURI on Jun 13, 2015
We got an AC 2yrs back. it worked well for 6months...later the problem starts. it is the worst AC ever. every 2-3 we got repair and we spent 12000 rupees on the AC only for repairs n 2yrs. even the stabilizer they gives u never works...And coming to the service...there is only one service fellow for videocon in hyderabad who never responds and i faced a very bad experience where no one comes home even after calling several times and also talks in a bad language. Talked with the manager in customer center and raised a complaint regarding the sevice...even he didnt respond. Then what is the use of...
Complaint comments Read comments Complaint category Electronics & Appliances

Videocon India - AIR CONDITIONER PROBLEM

User
 658 on Jun 12, 2015
Dear Sir / Madam, I Bought Air Conditioner Of Your Company On 18-Jan-2011. After Six Months, A.C. Stopped Working. After My Complaint, Service Man Of Your Company Changed Compressor. But Next Year (Aug 2012) Again Occurred The Same Problem. Then I Did Complaint To The Company. Company’s Service-Man Repaired The A.C. With Charges Of Rs.2400/- . But A.C. Worked For Only Three Days. After Such Time, AC Starts Working Only For 30-35 Minutes And Then It Stops Working. Then Again I Gave The Complaint To Service Man. He Came To See The A.C. And Also Told That Compressor Had No Problem. Then I Verify...
Complaint comments Read comments Complaint category Other

Videocon Industries - faulty geaser/water heater

User
 krishnaapra on Jun 10, 2015
a kenstar geaser 25L ABS 5 star was purchased vide SH-R-11871 dated 29-11-2015 from Kumar electric corporation shahdra Delhi with 6 years warantee.Since then 4-5 times its tanker has been changed .This time again about 4 months back it again started leaking but after the complaint was lodged and after 3-4 visits by technician it was agreed by the GM services Mr.Sudhir Singh to recommond for free replacement of geaser .But after that everytime a new reason was given and it is still pending without any solution.When I reported the matter to customer care particulary about the behaviour of Sudhirsing...
Complaint comments Read comments Complaint category Water Heaters & Geysers

Videocon - size not suited

User
 mohini komali on Jun 10, 2015
as the order i got is Size :Fits To All Free Size, but that is i got XL size but my size is XXL size kindly replace XXL in place of XL size my order details order no:11681470 item: rainsuit: Strom breaker complet rain suit with carry bag ordered date:05 june 2015...
Complaint comments Read comments Complaint category Government Organizations

Videocon India - Videocon A54 - NO ONE TAKING RESPONSIBILTY FROM VIDEOCON TO SOLVE MY ISSUE

User
 nyuvaraj.deeebca@gmail.com on Jun 9, 2015
My name is Yuvaraj.I would like to lodge complaint against Videocon mobiles.I have sent "n" number emails to videocon and i have sent list of emails to videocon customer support.i have mentioned all the emails below.i did not get even single response from them.i have spent minimum Rs 5000 to buy this product but the same product was not working even for 15 days.then i have handed over the product to ASC and got repaired.but there was another issue occurred after replacing Motherboard.i have clearly explained the issue in below mentioned mail. i was keep on making calls to customer care and line...
Complaint comments Read comments Complaint category Mobile Handsets

Videocon India - Not responding or visit though the product is under warranty period

User
 Samiran Mondal on Jun 8, 2015
I have purchased a Videocon refrigerator 300Ltr. Model No. REF-VCL325TCRM Serial no: 980614260105502165 on Dated: 4th February, 2015. This is under warranty. Now, the Door of the refrigerator is not closing properly. So I have registered a complaint for that on 28th May, 2015. Call register no: ASA2805150083. The service engineer was visited the next day (29th May, 2015) and had an inspection and went out. But the problem remains same. The call has been closed on 30th May, 2015. But problem was not solved. I recall to the Customer care (033-39404040) on 4th June, 2015 and the executive “reopen”...
Complaint comments Read comments [1] Complaint category Refrigerators

Videocon - regarding dth2 recharg

User
 n sgajbhiye on Jun 1, 2015
sir. i have recharged of 500/- rs.on 3.5.2015. but i have not got recharge till date. i have complained local dealer. he straight way refused.i have foreword my complaint to his higher dealer.he didn't' take care. complaint to vedeocon customer care. they are not responding, my id no is96413490. my mob no is 9425174677. receipt no of dealer is 642 dtd.3.5.2015 my complaint no.299875500 dtd.17.5.15 300984128 dtd.22.5.15 302061803 dtd.27.5.15...
Complaint comments Read comments Complaint category Products & Services

Videocon India - LED TV AMC CERTIFICATE NOT DELIVERED

User
 gaurav5058 on May 31, 2015
The AMC for my LED TV 5yr warranty extension has not been delivered to me till now and everytime excuses are being made from your customer care about the mistake. Very dissatisfied with videocon services pls sort out this issue immediately. Customer care says this person would resolve by the area service incharge but no answer from him from past 2 months. Area Service Incharge Mr. SANJAY-8130290988. Amc no.- KDEL1212141631AM MOB - 09910277324 Gaurav Singh Delhi...
Complaint comments Read comments Complaint category TVs

Videocon India - NON RECTIFICATION OF AC REPAIR COMPLAINT DURING AMC PERIOD

User
 alsee2010 on May 28, 2015
REFER MY AMC NO AGUR1612140028 DATED 16 DEC 2014 AT GURGAON. MY AC (VITA AIR WINDOW AC) DID NOT FUNCTION THEREAFTER. I LODGED A FORMAL COMPLAINT NO GUR0605150224 DATED 06 MAY 2015 TO BE SERVICED BY MR NARENDER SVC CENTRE 8130898846. THE COMPLAINT DID NOT GET RECTIFIED FOR 48 HOURS. THEN I CALLED UP THE AREA INCHARGE MR VIJAY AT 8130996804. I AGAIN REMINDED HIM TWICE SUBSEQUENTLY. ALL THIS WHILE, THE EXCUSE GIVEN TO US WAS THAT PCB IS UNDER DEMAND. FINALLY AFTER MUCH PERSUING, ONE TECHNICIAN CAME ON 28 MAY 2015 (MR IRFAAN ALI)..HE REPAIRED THE AC (JUST GAS FILLING)..IT WORKED FOR PRECISELY...
Complaint comments Read comments Complaint category Electronics & Appliances

Videocon India - AC Repair - Got damaged on the 3rd Day and its 3 months now , No one came to repair

User
 samsonsamuel on May 27, 2015
Dear Sir, I have purchase the AC from Next India Retail Ltd. ( Pattinamthitta, Kerala ) in the month of Jan 2015 and it stopped working on the very next day . I have registered a compliant on the same day . Each day this people are promising and till now no action has been taken regarding my compliant . I have attached an email communication and Invoice with this letter for your reference...
Complaint comments Read comments [7] Complaint category Electronics & Appliances

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