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Videocon India Customer Care

Videocon Electronics India Ltd

14 Kms Stone,
Aurangabad-Paithan Road,
Chitegaon, Tq. Paithan,
Dist. Aurangabad
Paithan
Aurangabad District
Bihar
India - 431105

Customer Care Phone Numbers and Contacts

Phone:+91 12 4327 3091
 

Videocon India Complaints & Reviews

Videocon India - Remote sensor is not working

User
 siva8996 on Apr 21, 2014
Sir, I purchased 3 split A/C on 29.12.2011 at JK home appliances - sholinghur. It was working well, one those A/C the remote sensor is not working. Please contact us to solve the issue. Make : Videocon Model No: VBS33 capacity: 1 Ton What will be the problem? What is the service charge? What will be the spare cost? can you send service engineer to sole the issue? please do needful, contact at the earliest and solve at the earliest Thanks and kind regards V.Sivaraman Sholinghur web: www.sholinghur.net email: sivaraman@sholinghur.net...
Complaint comments Read comments Complaint category Appliances

Videocon Pvt Ltd - about videocon Tab

User
 Vupallapati Narasimharao on Apr 19, 2014
Sir, We Have buyed Videocon VT85c Tab 1month Ago And in 1month it occurs Some Battery Problem We have given It In Service Centre, Adress: hardy Complex, shop no:26, MG Road, Secunderabad... ... But the service Of videocon Service So Badlyy And Not Good ... And they Behaving So rudely With Customers ... So we decide to File Complaint ... So plz Solve the problem As Soon As POssible ...And service center Job No: ANP0204140216...
Complaint comments Read comments Complaint category Mobile Handsets

Videocon - Defective Fridge of videocon all hard earned money lost.

User
 vijayshivani1973@gmail.com on Apr 18, 2014
I, have purchased Videocon Fridge Model No:DX-245 from, Tarang Electronics, Sree colony R.K.puram, Secunderabad.Phone no:040-40192546, invoice No:177, within two years it is not cooling, I have gave complaint and repaired it for my surprise it again not working with same reason again repaired it Paying 900/- Bill no:052 on 25/03/2012, again it is not cooling on 07/08/2013 again paid 900/-towards servicing charges I have paid Rs.900/-bill no-007125, ttoday again it is not working I have complained to videocon complained to Videocon complained no to videocon complaint no:HYD1804140311, dated:18/04/2014,...
Complaint comments Read comments Complaint category Refrigerators

Videocon - Refuse to under warranty repair of Videocon VT85C

User
 moorthyl on Apr 18, 2014
I have purchased Videocon Tablet VT85C through online from Suman Enterprises, New Delhi INVOICE NUMBER : 74C426/13-14/195042 on 07 Jan 14, After one week tablet not charging properly.I have repaired through Krishna Mobile(Auth Service), Barmer.They charge Rs. 250, Again creates same problems during Feb last week and I have handed over to Krishna Mobile, but not able to repair due spares not available. Due to this, I have sent to Rankawat Mobile care, Jodhpur, they charged Rs 350/-, But problem not solved till Mar 14. Again I have gave to Krishna mobile for repair. They sent to service center Jaipur...
Complaint comments Read comments Complaint category Mobile Handsets

Videocon India - for ac not serviced

User
 pradeep1 on Apr 18, 2014
your service are very poor. nd your 3rd class technicion are very very poor (mr.rajjak, from svc company jaipur) he is not serviced my ac. at right time. and when he service ac after that my ac is still not working. before service the ac its working properly. and i call him for only normal service. now tell me the company authorise person what i do now ?...
Complaint comments Read comments [1] Complaint category Other

Videocon India - Very Very Poor Delivery Schedule & Lier marketing personal.

User
 Ashis Biswas on Apr 17, 2014
Sir, I Booked Two nos 32" FHD LED TV Model: VJW32FH-VF on 10/04/2014, Your Market personal PARTHA SEN tell me please NEFT Rs.52100/- for these. After that, I NEFT Rs.52100/- of VIDEOCON INDUSTRIES LTD, A/c No. VILS552884, HDFC Bank, Sandoz Branch, Mumbai. After One days of NEFT, PARTHA SEN call me by Phone and tell the booking model is not available. The available Model 40" LED is available & please NEFT of the balance amount as early to delivered the materials. The date is 11/04/2014, time 15.25hours.(Approx) It is not possible for me this time, because the customer need 32". After discussion...
Complaint comments Read comments [1] Complaint category Business & Finances

Videocon India - Washing machine went faulty within 4 months of purchase.

User
 Amit Vispute on Apr 15, 2014
Hello I bought Videocon fullyautomatic washing machine from Vijay Sales, Borivali (W) on 03-Jan-14. Having tried LG & Samsung machines earlier for long time; decided to go for Videocon as a step to get acquainted with Indian brand. But my decision proved wrong as the machine's pulsator gone faulty within 4 months for purchase left me wondering on quality of washing machine. I am really skeptical as to how long the machine will survive for use if parts go faulty in 4 months. I logged complaint MUM0704140141 on 07-Apr and still awaiting for replacement part as on date 15-Apr. Service...
Complaint comments Read comments [1] Complaint category Washing Machines

Videocon - Dish antenna not provided while relocating out of MDU

User
 Pradeep T U on Apr 4, 2014
I took Videocon D2H connection in November. I was in an apartment where we had MDU connection (common antenna for everyone in apartment) and I was not provided a dish separately. But I have paid full amount and took the connection. I requested for a dish and they refused to provide stating that I will get it free of cost when I relocate. But last week when I relocated, I'm being asked for Rs.750 in addition to the Rs.250 for installation. I have called customer care multiple times and called different people so far, but still dish is not provided and connection is not installed in new place. In...
Complaint comments Read comments [1] Complaint category Satellite, Cable DTH TV

Videocon - Non working mobile

User
 amchitambe on Apr 4, 2014
I had purchased 1 A-15 videcon Handsets. From the purchased date it was more than 6-7 times repair due to network problem, internet problem, hang & auto shutdown. I had asked the service center that I am not satisfied with this mobile because more time mobile was laying with service center not with me. so pls replace the new working handset against this. They told me to contact the customer care regarding the issue. The Customer care gir, Nancy, told me that contact service center. Pls. look into the matter. For your information herewith I am maintained the IMI no. of the mobile 1911313902555205...
Complaint comments Read comments Complaint category Mobile Handsets

Videocon DTH - Worst service experience

User
 Anju Gopal on Apr 3, 2014
I have purchased a Philips DDB LED TV from NEXT showroom. Philips offer a 1 year free Videocon DTH service. How ever this is a fooling strategy to sell the LED. After the purchase of the TV once you try to install the DTH connection from Videocon the real problem starts . First thing is that the TV given to me from the show room was not compatible with the smart card offered by the Videocon DTH service. They said me to replace the TV for which they made me travel to their showroom by carrying the faulty TV.Once i reached there they made me wait for 1 hr and finally turned up saying that there no...
Complaint comments Read comments [1] Complaint category Satellite, Cable DTH TV

Videocon - Complaint regarding Videocon led

User
 ghanshyam09 on Apr 2, 2014
Dear sir,
I have purchased a led 29 "(Tv) of vediocon company on 10/05/2013 from m/s garg electricals, 58, 59, 60, shivaji market, yamuna nagar-(Haryana) 135001. Having invoice no.20023.
From last 4 month its not giving satisfactory response or not properly working, in this regards i complaint so many times to the authorized dealer but they also not giving me satisfactory response & demanding 10, 000 rupees more to resolve my problem .
So it is a humble request to you please take this matter seriously & necessosry action to resolve my problem. As soon as possible....
Complaint comments Read comments Complaint category TVs

Videocon India - service not provided

User
 devyanik83 on Apr 1, 2014
sir, i had purchased washing machine bream from videocon...last year. I had book a complaint on 15 of march...of which the engineer had come and told that some part has to be changed of which till date nobody has come to look in to this matter and i have call back for putting the issue up lot of time... The complaint was closed yesterday without any resolution...it is sorry to say that such a good and esteem company but the service which is been given to customer is very poor... complaint no.1503140129...
Complaint comments Read comments [1] Complaint category Washing Machines

Videocon - Complaint against videocon engineers

User
 Piyush Vashisht on Mar 29, 2014
Sir I am having a Videocon DDB LED and my consumer id is : 113008260. I registered my first complaint regarding Videocon D2H on 11-3-2014 having complaint no 213531415 about the picture quality on HDMI port. The engineers closed my complaint without visiting my premises or without correcting my problem. I registered another complaint for the same on 12-3-2014 ( Complaint no : 213654725) and it was also closed by the engineers without visiting my premises or solving my problem. My problem is not solved till now.- Moreover, I also registered a complaint on 28-3-2014 ( Complaint No : 216608518)...
Complaint comments Read comments [2] Complaint category TVs

Videocon 26" LCD TV - Picture disappears after 5-10 minutes

User
 SURESH_CHHAPARIA on Mar 14, 2014
After 5-10 minutes of switching on colour becomes fed like moc, blue green and lastly black & white .There after picture disappeared and screen become blue or green without video. screen also get abnormally hot. I have to switch off the TV for 10-15 minutes for after switch on. I have complained with complain No.KOl1103140097. Technisian charged Rs. 800/- towards visiting and inspection and asked like he will call within 8 days with regard the problem and parts of cost. Next day he call me and tell that the panel of TV have to changed and it will cost 13000/- + service Tax. Total cost of repair...
Complaint comments Read comments [2] Complaint category TVs

Videocon - Videocon d2h has cheated on the recharge.

User
 pybhusnale on Mar 7, 2014
I had bought philips 32" Full HD from Keyour eletronics Kothrud Pune in 2011, on which I got a Videocon D2H free. I was told by the videocon Guys that I had to pay Rs. 5932.00. and I will get world cup 2011 to world cup 2014. Offer no need to pay or recharge in 4 years. But all of a sudden without any information or call my D2H had stopped working on 6th March 2014.

This is really pathetic how can you cheat ? us when we pay in advace for 4 years ?

I really need to knw the details about it and start my service soon as per the promise u had made.

Cell:...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Videocon Industries Ltd. - Poor Service - Washing Machine

User
 sharad chandra kaushik on Mar 3, 2014
Dear Sir/Madam, i am using washing machine since 2007 till now (videocon), from last 15 days my washing machine starts problem in intake water, i called to customer care no, they provide me service center no. and contact person name ( Vineet Agarwal ) and told me to contact mr vineet. i contact and he sand two technicians to see and solve the problem, but as i seemed both technicians were untrained, they came 4 to 5 days regular and every times told me different problems, and on every visit they collected around 1000-00 rs from me.. after that they starts to avoid my phone calls too. i again...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Videocon Service Centre - Service Problem

User
 vijayshree on Mar 3, 2014
Requested Sir, My name is Vijay Rajurkar & my contact no. is 9921979398. I had given my Videocon Mobile Handset model no.V 1580 to Vidoecon Service centre M/s Image Electronics at Akola, for repair on 18/02/2014. Till date I have not received my Videocon handset. Please solve as soon as possible. Thanks, Regards, Vijay Rajurkar...
Complaint comments Read comments Complaint category Products & Services

Videocon Industries Ltd. - Washing machine making noise while drying

User
 sonniyakannan on Feb 27, 2014
I have registered a complaint on 24.2.2014 with your Anna Nagar service Centre, Madurai, Tamilnadu and they have ent a service engineer of M/s Quality Engineering Services, Madurai (CellNo. 8012447652) on the same day. The engineer informed that the machine could be shifted to their service centre for repair work and charged Rs.300/- vide Bill A247 dt. 24.2.14 and informed that somebody will come and take delivery of the washing machine. I reminded him on 26.2.2014 for service of the washing machine. But nobody turned till date for servicing the machine. I request you to kindly register my complaint...
Complaint comments Read comments Complaint category Insurance

Videocon - Harassment Calls From Videocon sims

User
 Pooja Gurwani on Feb 18, 2014
I have been getting some harassing offending messages and calls from past few months from different different videocon sims.
The numbers are 7803839131, 7509299781, 8269224345 and 8517960143.
Please don't issue sims on such decreased rates without any proper id proof. Or just give me detail of the owner of these sims. I have already lodged a police complaint. I want the name and address of the owner of these sim cards....
Complaint comments Read comments Complaint category Telecommunications

Videocon Industries Ltd. - facing issues with display

User
 Amit Chavda on Feb 18, 2014
Dear Sir,

I Purchased Videocon TV from "Umiya Electro Vision " at Ahmedabad just 8 Month back it's Under Warranty. I am facing issues with the Display & Power since last 30 days, & I already register complaint to to Service centre but still my complaint are pending.

If still I am not able to get any service will make sure this example is shared with all my colleagues and near one’s leading them to re-think in buying Videocon products because of the service which they are providing.

Regards,

Amit Chavda
Complaint comments Read comments Complaint category TVs

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