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Videocon India Customer Care

Videocon Electronics India Ltd

14 Kms Stone,
Aurangabad-Paithan Road,
Chitegaon, Tq. Paithan,
Dist. Aurangabad
Paithan
Aurangabad District
Bihar
India - 431105

Customer Care Phone Numbers and Contacts

Phone:+91 12 4327 3091
 

Videocon India Complaints & Reviews

Videocon India - AC Repair - Got damaged on the 3rd Day and its 3 months now , No one came to repair

User
 samsonsamuel on May 27, 2015
Dear Sir, I have purchase the AC from Next India Retail Ltd. ( Pattinamthitta, Kerala ) in the month of Jan 2015 and it stopped working on the very next day . I have registered a compliant on the same day . Each day this people are promising and till now no action has been taken regarding my compliant . I have attached an email communication and Invoice with this letter for your reference...
Complaint comments Read comments [4] Complaint category Electronics & Appliances

Videocon India - AC 1.5TON

User
 inspecti on May 26, 2015
IHAVE PURCHASED SPLIT AC FROM NARESH TRADING CO BHILAI . 2YRS ago, ihave already having 2more machine of videocon in my house purcased from same p[lace. but in this new machin on feb 15 found no cooling given complain to naresh trading co, seller. they referd to videocon company engineer mr anil attended and told us gas kleaked he say he will rectify this, then he has refill gas and took 2800rs . given bill of 2500 rs and 300 rs without bill but again on may 24 th we found no cooling and we call from same athuorised center of videocon names core iin supela bhilai they are authosides mainatance agaent...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Videocon India - Fridge not working

User
 Deepak Bhambri on May 24, 2015
Hi, I have bought new fridge on 31/3/2015, on very second date I have asked that there is not much cooling, but the issue was not resolved, On daily basis I register a complaint without any inspection I'll get the message that issue has been resolved. I am very much frustrated with the service provided by Videocon team, this should be my last product of this company. Now situation is cooling has been stopped and fridge is not working. Kindly resolve this issue and get my fridge replaced, because next time I won't be complain to Videocon team I'll reach out to Consumer court. Details of fridge are...
Complaint comments Read comments [1] Complaint category Refrigerators

Videocon - about semi automatic washing machine

User
 anishmiji on May 22, 2015
From: Rev Fr Anish Mathew Velimkodiyattu Ayroor South P.O Pathanamthitta- 689611 Kerala 09495438136 anishmiji@gmail.com Sub: Complaint on Semi automatic washing machine purchased on July 18, 2014 from SBV Agencies, Omallore, Pathanamthitta. Sir, I purchased a washing machine Kelvinator semi automatic (WMKELVKS 6.221 DRCNS SEMI) from SBV Agencies, Omallore on July 18, 2014. I gave the same as a gift to Mr George Mathew (Saibu), Alummootil Omallore, who is staying near the shop. I am sorry to say that the above machine was not working properly from the very beginning. Dryer is not working...
Complaint comments Read comments Complaint category Electronics & Appliances

Videocon India - NOT PROVIDE BETTER SERVICE

User
 krishnahpgas on May 22, 2015
DEAR SIR, Pl's help me I (krishna hp gas service address:- plot no.-4 sainik enclave najafgarh road near sai mandir najafgarh 110043 ) have facing some cooling problem in my A.C. since 2 month we have call costumer care and talk to M/s peari home care at 05/04/15 (RAKESH MO. NO.- 8130898941) he told me balloar are broken and given me 1 week to solved this problem. Krishna Hp Gas Service plot no.- 4 sainik enclave najafgarh road contect no.- 9136839190 near sai mandir najafgarh new delhi 110043 9911356383...
Complaint comments Read comments Complaint category Electronics & Appliances

Videocon - About my Mobile Phone. Z40 Lite Videocon

User
 mohan.lal on May 21, 2015
I am purchased a Videocon Mobile Model. Z40 Lite from Star Cj Alive on dated 1st April 2015 i receive the phone. When i use the phone i found the phone is not working properly it is auto restart and hanging...its shows the application is unfortunatly stoped. that is why i am going to Luxmi Services. service center for repairing the phone...i submited the phone at 11th April 2015. They take 20 days of returning my phone dated 29th April 2015...but problem is same i am again submited my phone on 30th April 2015 at Luxmi Services, Plot no. 27/4, Near Dev Cinema Mehrauli Road Sec-14, Gurgaon- 122001....
Complaint comments Read comments Complaint category Mobile Handsets

Videocon India - Poor Service

User
 drahul239 on May 19, 2015
Hi, I had logged the complaint regarding my Washing machine issue. I got the SMS with Engineer name & number. After 48 hrs. I got another SMS says that call cancelled. No one called me before attending the call. When I call to engineer he said I have not visited to your place. Contact to our Office. When I called to his office, no one picked the call. I tried the 3 numbers from 1 Hrs. But no one response to my call. I feeling very bad experience with Videocon Service Center....
Complaint comments Read comments Complaint category Washing Machines

Videocon India - Ac not working

User
 Rishikbhavya on May 18, 2015
Sir I bought Videocon AC on 15 th march 2013.There onwards problems. At first stabilizer problem. After that fan now AC is not working properly.I have purchased from Gemini plaza kakinada.I have given complaint to them on 13 the may 2015 .up to this moment they have not taken any action about my complaint.plse consider my request and take necessary action....
Complaint comments Read comments Complaint category Appliances

Videocon India - washing machine complaint not attended

User
 diwajo on May 16, 2015
I BOUGHT VIDEOCON WASHING MACHINE MODEL NO. VS76RSGL ON 10/10/2010 FROM M/S KAY DEE AUDIOVISIONS PVT LTD, NOIDA.THERE WERE LOT OF COMPLAINTS ARISING IN THE MACHINE EVERSINCE I BOUGHT IT.BUT THANKFULLY MOST OF THEM WERE RESOLVED. IN APRIL 2015 THE DRAIN KNOB OF THE MACHINE GOT FREE AND IT WAS NOT POSSIBLE TO DRAIN THE MACHINE SO THE MACHINE BECAME UN-USABLE . I LODGED A COMPLAINT ON CUSTOMER CARE NO 011-39404040 IN APRIL ITSELF. AFTER 1 WEEK AN ENGINEER VISTED AND INFORMED THAT DRAIN KNOB NEEDS TO BE REPLACED AND THE SAME WILL BE DONE IN 2-3 DAYS.I WAITED AND WAITED AND STILL WAITING BUT THE PART...
Complaint comments Read comments Complaint category Washing Machines

Videocon India - Kol1304150296

User
 tanveerahmed on May 13, 2015
Dear Team, I had bought a Videocon LED from Great Eastern Appliances. via Bajaj Finance Ltd deal id no SF201917245. From the day of installation We are facing problem in LED (White patches on screen). Same was complain to Videocon Via complain no Kol1304150296 on 13/04/2015. Same was not resolve till date. Nobody responding from Videocon or from Great Eastern Appliances. I got one contact no from Videocon 8420128184(Area in charge), who is too busy in meeting and don`t have any solution regarding this issue. With regards Tanveer Ahmed 9874818961...
Complaint comments Read comments Complaint category TVs

Videocon - POOR AND PATHETIC AFTER SALES SERVICE....MANNERLESS AND ABUSIVE TECHNICIANS

User
 Deepak Sharma on May 7, 2015
Dear Mr Dhoot, This is regarding our complaint number JAI2004150069. Please go through the trail mail. For your reference, I'll also fax the email communication for your records. Here, in this whole matter your representatives made deliberate attempt to CHEAT the customer. We registered a complaint as the AC was not cooling so we thought there must be gas leakage in the same. The technician didn't turn up on time and it took almost 3-4 days for the technician to come and check the AC. and that too when we escalated the matter otherwise no one in your service team was responding properly. Infact...
Complaint comments Read comments Complaint category Electronics & Appliances

Videocon - not providing the service

User
 vikas agrawal salka on May 4, 2015
Videocon is a company who have mentioned all the fake numbers in the google and website..I am trying from last three days to contact, but got no solution, and didnt had a talk to any executives. The number are- #0124-4215400 #0771-3940404 #01143443900 #18004194040 #02431-251501-02-03-04-05...
Complaint comments Read comments Complaint category Refrigerators

Videocon - Payment not credited in the A/c of my User ID 126371572

User
 Mohd Hussain Ansari on May 3, 2015
Sir, I always pay my monthly subscription charges online . Today also I made the payment Rs 241/- thru my card 2129 of PNB A/c at 12.19.30 hrs, but by mistake I could not put total digits of my ID # ( missed one digit 5 )means put 12637172 instead of 126371572, so that amount not credited in my A/c however above Amt Rs 241/-( Two hundred forty one )has debited from my A/c at the same time and I got the massage on my RTN immediately . Now you are requested to look into the matter by refunding the amount or credit in my A/c ID.your kind reply is awaited. Thanks, Mohd Hussain Ansari Bhopal...
Complaint comments Read comments [1] Complaint category Satellite, Cable DTH TV

Videocon India - Complaint for reduction of money and misbehaved by employee

User
 RahulTehlan123456 on May 2, 2015
I want to bring a complaint against your service that On 14 april 2015 i got a call from a person named pankaj who claimed to be your employee and gave me offer of rs 147 recharge which includes 1.5 gb data and unlimited watsapp and facebook for 28 days and 50 rs balance back in my account. I aggred the offer but on 1 may 2015 rupees 109 has been deducted from my account and when i complaint for it on customer care then your employed named suman denied to return my balance and also misbehaved with me. So kindly take this issue seriously and solve my problem and give my balance to my account....
Complaint comments Read comments Complaint category Internet Services

Videocon TV - Service charges is Very High & Spares Not available

User
 sankar.cbe41 on May 1, 2015
I have purchased Videocon 32'' LCD Tv Past 2years ago. Now the complaint for cable Line is not working. Our area cable person is checked and informed to me for Tuner problem.so, you have check the service centre. I have complaint to coimbatore area service centre (Ph:0422-2491317) from 30.04.15. The service person is directly visited in my house and ask for Tuner problem, but tuner only not available. So, we replace to All set mother board, the mother board cost for Rs.4500/- I am shocked.Because TV price is Rs.15000/- only. Very very poor service for Videocon. Also service person is collected...
Complaint comments Read comments Complaint category TVs

Videocon India - Complaint against Videocon Service Center

User
 nitz47 on Apr 29, 2015
I really need Your Help With This. I Am Writing To Bring To Your Attention A Serious Issue Iam Having With Your Air Conditioner And Mainly The People In Service For Videocon. With Lots Of Reluctance And A Heavy Heart, I Am Writing This Letter To You As A Final Resort. I Brought Your Product Consider As An Indian Made Trusted Brand and hoping a better service by the pepole of videocon, But I Was Totally Wrong. Your Product As Well As your Customer Service Both Are Very Poor. They Are Not Able To Resolve The Issue Of Customer And Iam Really Shame With The Behavior By The Area Manager(Surjith,...
Complaint comments Read comments Complaint category Electronics & Appliances

Videocon India - bad service

User
 vijay5014 on Apr 21, 2015
hi my name is vijay my village name is (surandai) my email id (vijaymv5014@gmail.com) iam last year 09/10/2014 purchase a new mobile in videocon z40pro AND THE MOBILE is hacking problem in 19/02/2015 and i going to your service centre in tenkasi(chennai cell care) but mobile is not redy in that date(21/04/2015) ... and pls quick my mobile service pls (or) my money return pls...
Complaint comments Read comments [1] Complaint category Mobile Handsets

Videocon India - WASHING MACHINE NOT WORKING PROPERLY

User
 Raj77 Singh on Apr 20, 2015
I HAVE PURCHASE A WASHING MACHINE ON 14-10-2012 . PRODUCT CODE NO : 14000016691 PRODUCT DESCRIPTION : WM-KELV -FA- 6 KG-KT 6- FLGL SERIAL NO ; 780611271312600122 WASHING MACHINE IS MAKING ABNORMAL SOUND WHEN ITS ON.AND WASHING MACHINE IS NOT WORKING...
Complaint comments Read comments [1] Complaint category Appliances

Videocon India - Faulty 40" LED Videocon TV with defective panel & poor customer support

User
 Ashish Aron on Apr 13, 2015
I had purchase a Videocon LED 99 cm VKZ39FH from Croma Retail, Pacific Mall, Sahibabad, Ghaziabad – 201010 on 4th April 2015. The details of the purchase are as below: Invoice No. SLF02A022010079421 Videocon LEDTVVKZ39FH09XAF Product Serial No. 110115110143300995 Videocon sent a person for demo on 7th April 2015. At that time our DTH setup box was not working as the service provider had blocked it. On using the TV we found that there was no picture in half the panel. We lodged a complaint (no. GHA 1004150045) with Videocon customer care on 10th April 2015. The engineer came from Videocon...
Complaint comments Read comments [2] Complaint category TVs

Videocon - customer service centre charge visit charge but not mention in owners manual

User
 Purti Agarwal on Apr 12, 2015
I purchase Refrigerator in 2010 june Gurgoan. In refrigerator compressor have 5 yrs warranty as per manual. now when i file a complain my refrigerator is not working then they tell whatever problem will their, but you have to pay visit charges. 300+service tax. In customer manual or other their not mention they will charge visit charges. what is the company policy. quit possible company provide free of cost visit or local customer care charge unnecessary visit charge to customer. I talk to Sourabh - contact no 01139404040. he told me he can't provide service without visit charges. please...
Complaint comments Read comments [2] Complaint category Refrigerators

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