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Videocon India Customer Care

Videocon Electronics India Ltd

14 Kms Stone,
Aurangabad-Paithan Road,
Chitegaon, Tq. Paithan,
Dist. Aurangabad
Paithan
Aurangabad District
Bihar
India - 431105

Customer Care Phone Numbers and Contacts

Phone:+91 12 4327 3091
 

Videocon India Complaints & Reviews

Videocon - Poor product Quality , Refund not given as assured

User
 Bharath Kumar G on Oct 17, 2014
I have been active d2h customer from April 2013 - Oct 2014 availing long term recharge of the highest available package, however the service offered in return has been deplorable to say the least, My last complain Ref SR 26874561 was closed with no action. I had issues with their product & service from the very 1st week after activation and did not ever get resolved completely till I lost faith in the product and requested for a cancellation of my subscription due to frequent service disruption caused by Hardware failure and other service related issues, I have had more than 9 STB and other...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Videocon - Mobile

User
 vermakshay on Oct 17, 2014
I have purchased Videocon A 53 mobile with IMEI number 911324250026194 from PAYTM.COM, I got this mobile delivered on 15.09.2014 but on inserting SIM the screen of mobile goes blank and mobile does not responded for which I have called customer care number and they suggested me to submit mobile at nearest Service center. I submitted my mobile at Om Sai Enterprise, Charbagh, Lucknow on 18.09.2014 with Job number VASCUPE028J35, staff of service ceneter was very rude and Mr. Abhishek Johari(Mobile Number 09169591695) was specially very informal and rude to deal customers. He told me to collect new...
Complaint comments Read comments Complaint category Mobile Handsets

Videocon India - Negligence on Complaint and Requesting to replace the product at the earliest.

User
 Koushik.v on Oct 10, 2014
Hi, I had given a complaint of the product ''Videocon VT65C18'' by which I am facing numerous problems from the date of purchase and have been complaining the same repeatedly to you. With reference to your customer care I have been clarified that the product is still under warranty and can be replaced. I had requested for a replacement of the product as I am frustrated with the behaviour by your concerned department. The complaint which I had lodged 2 days earlier, is closed without any information from your end and you guys are asking for a feedback for the worst service given. I...
Complaint comments Read comments Complaint category Washing Machines

Videocon India - Damaged Refrigerator Sold

User
 Shadab Shakil on Oct 7, 2014
Hi I am Mehrun Nisa of 63/H/1 Madan Mohan Burman Street Kol 700007, mobile no 9339053604. I bought a double door refrigerator of videocon from Capital Electronics Ultadanga branch in cash, one year back for 16000.00 Please note since d tym d product was delivered we have been constantly chasing one after the another complaints. The day product was delivered it had a broken door handles nd d rubber grip n d door ws coming out. We immediately highlighted d same with the shop owner and dey sent a local electrician who pasted the hand door with fevi quick and d rubber grip with both side tape. Its...
Complaint comments Read comments [1] Complaint category Refrigerators

Videocon - Refrigerator making loud noise and no cooling

User
 Kavita Adatiya on Oct 7, 2014
I have purchase the Refrigerator in May-2013, within 3month the Refrigerator is making noise and no cooling. Once the service man has come to our place for repairing & charged 1200/- but still the problem exist. Now a days the noise is very loud and no cooling at all. Please help. Videocon product is not worth and the service man is charging unnecessary for the new Refrigerator. I am requesting you to please take this matter at upper level so that every individual would know the problem and they dont buy any videocon product. Regards Kavita Sharma 9819309445...
Complaint comments Read comments Complaint category Refrigerators

Videocon - White spots on led tv...

User
 dhruv661992 on Oct 6, 2014
I have videocon led tv...model num. is VJW32HH 2CAF. tv has white spots all over the screen...i comlainted to service centre but they do nothing... i searched on internet about this tv...there are no tv on videocon website... now, what should i do now...i want repair or refund immediatly ... 2 months happened...nothing they done... my complaint num. is RAJ2908140280...
Complaint comments Read comments Complaint category TVs

Videocon - Videocon Refrigrator & chasing the customer care team from last four months

User
 Reetika Sood on Oct 4, 2014
I am writing this mail to bring into your kind knowledge that we got the videocon frost free eco cool refrigrator model VAP243 year 2010 frost free refrigerator two years back from your dealer in Shimla, Himachal Pradesh. After few days we bought it we started facing issues with it like there was no auto cut and neither it was getting frost by itself the entire water was running down inside the fridge. So we called videocon shimla service centre and they gave us a visit repaired the fridge but did not gave us the visiting slip that who visited and what did they checked for, as my mother was alone...
Complaint comments Read comments Complaint category Refrigerators

Videocon India - LCD 32’’TV model # IVA32HM

User
 sivapriya06 on Sep 29, 2014
I have been a loyal customer of your brand for the past 10 years, I have time and again received great service at your mart which is one of the main reasons to buy your products., I have purchased a LCD 32’’TV model # IVA32HM on 18th February, 2013 from J.R.Agencies at Thruvottiyur -Chennai-19. But to my surprise, on the date of 25th April, 2014. I got some problem with my TV and I get repaired it on 28th April, 2014 with the Amt 3300 /- through S.P.S.Electronics, old washermenpet, Chennai-21. And I came to know that my TV’s Power supply board has been replaced. But it was shocking for...
Complaint comments Read comments Complaint category TVs

Videocon India - Irresponsible service from Global Solutions, authorized by Tekcare, Bangalore

User
 Pradmaya on Sep 26, 2014
Hello there, Being a trusted brand in India, Videocon has so many customers, but why is the customer service so poor? Our LCD 32" television was dead all of a sudden, and we called the authorized customer service. A service person had come to check the TV, and told us that the board needs to be replaced. Rs.900/- was charged from us the same day and he said, it may take one week for the board to arrive. Unfortunately we trusted the agent and the company who sent him, but there is no trace of them after that day. We have been calling them numerous times and the reply is always "it will...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Videocon India - service providers – no service at all :::: WANT REPLACEMENT WITH WASHING MACHINE

User
 Smita Shah on Sep 26, 2014
I bought Videocon WM VT78c32 Washing machine from “VIJAY SALES, Pitampura, Delhi” on 05th may, 2014. So, according to this, it is hardly 4 months that I bought this machine and the problem with machine has started. Initially, problem started with non-spinning (no drying of clothes). Engineer came and unable to resolve it. He took nearly 45 mins and played with buttons and said its now okay and working fine. Highly unprofessional. (seems to be a trainee guy.) PS: Why trainee kinda guy? Just because my machine is under warranty and u won’t earn any penny out of it? That’s why you send...
Complaint comments Read comments Complaint category Washing Machines

Videocon India - semi automatic washing machine

User
 geetha sunil on Sep 22, 2014
The drier is not working .Mechanic came and said that the motor is in complaint.He said it takes one week.Now it's about one month and the washing machine is not repaired.I have been calling the customer care ernakulam frequently.they say next day next day, but not coming.So please take action for my complaint....
Complaint comments Read comments Complaint category Washing Machines

Videocon India - LCD panel problem

User
 dasharth gaikwad on Sep 17, 2014
i parches 12 oct 2013 22 inch videocon LCD but 2-3 days not display pitcher audio sound clear so please check problem & solve....
Complaint comments Read comments Complaint category TVs

Videocon India - No response from Service team on complaints

User
 srivardhan Bhimasani on Sep 13, 2014
We have complained regarding Videocon washing machine on 09th Sep'14. complaint no PUN0909140336. We have called the service engineer no that was send through SMS but in vain. our call was never attended. please resolve the issue at the earliest....
Complaint comments Read comments Complaint category Business & Finances

Videocon - videocon tv

User
 dhruv661992 on Sep 13, 2014
I have videocon led tv vjw32hh...32 inch led tv...all is good but when when white scene comes...i see white circles everywhere on screen...what should i do...? There no circles in dark scene...only on white screen... This fault is very annoying when watching football or cricket......
Complaint comments Read comments [2] Complaint category TVs

Videocon India - frequent probelms,Very poor quality part and high price

User
 bibinsh kb on Sep 10, 2014
Hello sir/ madam, My name is Bahuleyan kamblikkal, has been purchased a Videocon washing machine, model -WM SA 63 CG. Since last year I am experiencing frequent trouble with the timer of my washing machine. I have replaced timer 3 times with a cost of around 900 RS including service charge 450RS each time. but the timer is not surviving even 5months, I have already notified this probelm to the serviceprovider, but they told me that the timer is having only 3 months guarantee period. i am very disappointed due to the inconvenience, cash loss, and poor service from your service provider. the machine...
Complaint comments Read comments Complaint category Washing Machines

Videocon India - SERVICEMEN REFUSED ATTEND COMPLAINT DUE BILL NOT STAMP

User
 wazirsana on Sep 10, 2014
SIR, I brought videocon washing due to good quality and good service.i have some problem with my washing machine then call for service but your service man refuse to repair the machine due computerise bill is not stamp. Please solve this problem to continue trust on videocon product. THANKS NOTE: BILL ATTACH...
Complaint comments Read comments Complaint category Washing Machines

Videocon India - remote n tv's light glowing but tv is nt getting on

User
 monika.89 on Sep 9, 2014
i hv videocon tv model no ctvvcs21SBB-cua, 120 watt, with airtel dish tv box...bt we r facing pbm dt from last 2 days tv is not getting on.tha LED is glowing for both tv and remote.set up box also working as its changing lights while remote buttong pressing, bt tv is not affecting when we pressing power on button from remote.. plz tell me the solution as soon aas possible....
Complaint comments Read comments Complaint category Electronics & Appliances

Videocon - Sim not activated

User
 9872961207 on Aug 31, 2014
Hello Sir/Ma’am,

I purchased new videocon sim three days ago (Monday in AM) and till now my sim is not activated.

I am getting frusrated and not any idea for what to do now. I also approached to retailer for this but no any proper response from him. The retailer was told to call on 59059 for varification at 10PM (Monday) and I tried since 9PM but “Service Unavailable” notification is coming every time I called on 59059.

VERY POOR SERVICE FROM VIDEOCON PREPAID.

The mobile number of new purchased sim is : 7355120357
Complaint comments Read comments Complaint category Telecommunications

Videocon - Split Ac not cooling after the servicing

User
 preetisingh09 on Aug 26, 2014
Sir/Madam, In month of Jun to Aug'14, since AC was not cooling the room we made a complaint many times in these three months. Service person attended the issue, identified the some point and resolve it like cleaning. After rectification, filled gas it worked fine but within a week it stopped cooling. Since then we contacted them directly saying the issue till today no one attended the issue. AC have some problem due to which water comes inside room . So its enough if you don't give me response, I will submit complaint in indian consumer forum & claim for my money back. It is given repeated...
Complaint comments Read comments Complaint category Electronics & Appliances

Videocon India - washing machine not working

User
 namrataola on Aug 25, 2014
Sir i have purchased a videocon fully automatic washing in 2011 and since then it been working fine but in feb 2014 IT stopped working so I registered a complaint on the companies registered complaint number the engineer came and was unable to resolve the problem . He took the washing machine to the service centre and returned it after 15 days .on inquiring i came to know that PCB was replaced and they charged 3500 rupees for the same. It worked fine for two days and again stopped working . To my utter surprise the fault was same PCB not working. I registered the complain and engineer came after...
Complaint comments Read comments Complaint category Washing Machines

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