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Videocon India Customer Care

Videocon Electronics India Ltd

14 Kms Stone,
Aurangabad-Paithan Road,
Chitegaon, Tq. Paithan,
Dist. Aurangabad
Aurangabad District
India - 431105

Customer Care Phone Numbers and Contacts

Phone:+91 12 4327 3091

Videocon India Complaints & Reviews

Videocon India - Faulty 40" LED Videocon TV with defective panel & poor customer support

 Ashish Aron on Apr 13, 2015
I had purchase a Videocon LED 99 cm VKZ39FH from Croma Retail, Pacific Mall, Sahibabad, Ghaziabad – 201010 on 4th April 2015. The details of the purchase are as below: Invoice No. SLF02A022010079421 Videocon LEDTVVKZ39FH09XAF Product Serial No. 110115110143300995 Videocon sent a person for demo on 7th April 2015. At that time our DTH setup box was not working as the service provider had blocked it. On using the TV we found that there was no picture in half the panel. We lodged a complaint (no. GHA 1004150045) with Videocon customer care on 10th April 2015. The engineer came from Videocon...
Complaint comments Read comments Complaint category TVs

Videocon - customer service centre charge visit charge but not mention in owners manual

 Purti Agarwal on Apr 12, 2015
I purchase Refrigerator in 2010 june Gurgoan. In refrigerator compressor have 5 yrs warranty as per manual. now when i file a complain my refrigerator is not working then they tell whatever problem will their, but you have to pay visit charges. 300+service tax. In customer manual or other their not mention they will charge visit charges. what is the company policy. quit possible company provide free of cost visit or local customer care charge unnecessary visit charge to customer. I talk to Sourabh - contact no 01139404040. he told me he can't provide service without visit charges. please...
Complaint comments Read comments Complaint category Refrigerators

Videocon India - dely in updateting Caller tune

 Bhuwnesh sharma on Apr 11, 2015
Iam using your services since last 5 years, Iam always happy with your services, But to my surprise that i am receiving very bad response from your customer care center my last three cal were totally neglected by associate and senior of that particular department as well, That customer care executives are not having manners of talk to the customer and also not having the product knowledge.I have activate name caller tune on my number one week ago, But yet it has not been updated even after three calls to customer care, Kindly take the corrective action You are also requested to train ur customer...
Complaint comments Read comments [1] Complaint category Other

Videocon - detect my balance

 Pradeip K'kaurav on Apr 11, 2015
My name is Pradeep and my phone number is 9691317999. I got 3 messages continue at 3:45 AM, first of them was that I have 20 MB data left, second was, I have 50 MB data left and last was that I have 100 MB data left. And today I have no balance in my account which was around 62 Rs. when I slept. now if consider that 100 MB was first message then 50 MB and at last I got 20 MB left in my account and all messages were of same time 3:45 AM. then please tell me how is it logically possible that you should charge me from my main account. I want my money back. please help. that was a big amount for me....
Complaint comments Read comments Complaint category Mobile Service Providers

Videocon - Real Cheaters

 rjlod on Apr 10, 2015
I never seen such type of cheaters ...i jst call them asking for some kind of help...and after disconnecting the call they own there own start recharging different packs ...and my balance is getting deducted from my main account balance...and when i call them again they jst listen and disconnect my call without solving my problem and giving me proper answer...!!! Even there service quality is bad there internet speed is like turtle......
Complaint comments Read comments Complaint category Mobile Service Providers

Videocon India - Led 40 Inch Tv not working

 amaldevut on Apr 4, 2015
Good evening I bought one 40 inch Led tv from kannur Nikshan Electronics Kerala the purchased date was 15-06-2014 . My Tv was not working last week it self . i made a complaint on that showroom and 29-03-2015 videocon service man come to my home and check the tv and he said that the parts is not avalible at kannur . it wil take 2 days and with in two days he will clear the problem . But there is no positive reply yet . I am waiting for the service almost last 8 days can u please arrange the service as soon as possible Thanks & Regards U T Jayanthan . 0091 8111 970 125...
Complaint comments Read comments Complaint category Computers & Accessories

Videocon - Faulty Compressor for VIDEOCON SPLIT AC 1.5 Tons

 Siddharth B. Shah on Apr 2, 2015
It is not even 2 years that we have purchased the videocon air conditioner 1.5 Ton - and the compressor failed. We registered the complain and the company said that the compressor will be replaced and they charged me Rs. 2500 for gas filling. With in 1 day again the AC Stopped working and when the service technician came he took the machine and said that now there is a problem with the conduit and the conduit has to be replaced and now the company Videocon is again asking me Rs. 3500 for the same. I already said when you have replaced the compressor it was your duty to get the things right before...
Complaint comments Read comments Complaint category Appliances

Videocon India - AC service

 jayantm on Mar 31, 2015
I had bought Videocon split ac last year April Month. For installation people come properly. I Have free service for first year. So during this year I register 4 times for the service of the AC but every time executives cancels the complaint with various reasons or they didn’t respond at all. My latest service request on 25th March2015 with reference no THA2503150170. which was also unattended . When again make complaint on after 4 days that we will immediately take the action, but even after 2 days of that no executive call or reach to my home for servicing ....
Complaint comments Read comments Complaint category Products & Services

Videocon - Not Getting proper response about service...

 maneerrastogi on Mar 31, 2015
Sir, i have a Air conditioner of 1.5 ton, now i faced cooling problem in it so i complained it on service centre (Comp. no. AGR2803150218) and Compressor of AC has 5 year warranty and its in warranty but still i m not getting proper response from them. Name- Abhay kumar Rastogi Contact no.- 09457006693...
Complaint comments Read comments Complaint category Electronics & Appliances

Videocon India - Cooling problem in Referigerator

 Arun Bhambri on Mar 28, 2015
Dear Sir/Madam, I purchased the refrigerator on 6th jan 2013 and used one year and after that this was giving problems like gas problems, cooling and now again it is giving cooling problem. I made complaint on phone and person visited home and he said we need to replace freezer and it will cost Rs.3200 more, I already incurred 2000 on this within a 2 years of purchase. I want you to please replace this freeze as I am thinking that within a 3 years of purchase, I will incur around original purchase value of freeze. Please get this sorted soon. I am waiting for your positive...
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Videocon India - 3 Months old TV switches over to a different channel and turns on with huge volume

 Harig on Mar 25, 2015
I ordered a Videocon 40" LED HD TV through flipkart order# OD301675026052910500, on three months of usage the TV when turned off and turned back on, it brings up a random channel and not the one that was on during the turn off time frame along with huge noise. I could not reach the contact numbers provided for flipkart and videocon, no one responds or the number is invalid. I can troubleshoot if there is any settings that could be changed from my end with their guidance over phone. Very bad experience with Flipkart. I can be reached out at 9094588132 - Chennai. Thanks,...
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Videocon - Technician Visit-Videocon-VJE32HH-2XAF [Incident: 150210-040126]

 Bhogoju on Mar 18, 2015
Order ID OD101947381517434800 with Reference Number: 150216-038682Technician Visit-Videocon-VJE32HH-2XAF [Incident: 150210-040126] (4) Re: Order ID: OD301817061958758500-Technician Visit-Videocon-VJE32HH-2XAF [Incident: 150210-040126] 1) Product was delivered and installed (32inch Videocon TV). 2) After installation, it was observed that TV was returning back to Channel 1 & High Sound Bar#30, soon after switching on TV (instead of switching to the last viewed channel & last set sound volume) and also observed that TV picture quality was not that much good and escalated...
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Videocon - kenstar electric Geyser 15 Ltr out of order since last four days

 akt_abhay on Mar 16, 2015
Dear Sir/Madam We had purchased a electric Geyser 15 Ltr from Anu enterprises- b-12, Jharkhand apartment, jharkhand mode, khatipura, jaipur, vice invoice no -1477, dt 03.11.2014 which is under warranty . However it is out of order since last four days we have register complain ( complain no-0211 dt.march 12th’2015) but no one supervisor attend this complain, I think This product is of a reputed group Videocon but no body is taking care, Please come at registered address to resolve the issue (Abhay kumar, Flat no-510, GH-1, Rameshwaram buildcon, Omex city, jaipur ajmer express highway,...
Complaint comments Read comments Complaint category Water Heaters & Geysers

Videocon - Service not offered in warranty period

 abhay0582 on Mar 10, 2015
Dear Videocon I am proud buyer of Videocon double door refrigerator, bought on 28th Oct 2014. The product details are below and is bought by me from Easyday store from Gurgaon. 4 days back the compressor got faulty and I accordingly logged in complaint with service centre with complaint no PUN0803150056 Within hours the service guy came to my place and said the compressor needs replacement and since the refrigerator is in warranty, the compressor will be replaced for free and gas charging to be paid which is equal to Rs 1800. and 450 visit charges. I agreed for it and though its clearly...
Complaint comments Read comments Complaint category Refrigerators

Videocon - videocon lcd tv

 zoyaaliza on Mar 7, 2015
Hello sir/madam... I had complaint about my lcd tv... They had visited my place n change the mother board of my lcd tv.. They had not given me the bill n had taken extra amount .. Bill was 2800 rupees and they had taken 3800 rupee. I had made this complaint in nov.. Till now no bill was received by me... Service center name is 'Ramakrishna'. they are also not receiving my cal.....
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Videocon India - Arrogant/Not responding properly

 Ravi720 on Mar 2, 2015
we purchased videocon vap243I in the year 2012, till 2014 decemebr the fridge worked fine but in december 2014 suddenly the fridge stopped cooling, registered the complaint with customer care and they attended after one day and resolved the issue by changing a small circuit located near the left side of the compressor and then problem resolved, they charged around 700inr for that part.As we are from another nearby location the service guys took money additionally even though they said free service would be done by the company during customer care conversation, again in feb 2015 fridge stopped cooling...
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Videocon India - not supports USB (Pen Drive and sd card)

 dilsher singh hisar on Feb 26, 2015
Dear sir I am Mr. dilsher singh from Hisar Haryana and i am parchage a LCD 32 Inch and this was not supports USB (pan drive and sd card ) please give the solution of this problem's and this problem facing in last one month and i am not satisfy in you sarvice kindly give me a solution name Dilsher singh Contact number 09991067777, 9991091777...
Complaint comments Read comments [1] Complaint category TVs

Videocon India - for bad service & defective product

 Dilraj Singh Rajput on Feb 17, 2015
hello sir/mam, my english is not strong but please try to understand what am trying to say from this mail, i have one videocon cell phone due to some technical problem i have submitted my cell phone in your service centre for repair but till the date no buddy consider in my problem 7 days is done to switch off my number that is very pain full & problem for me the switch off number are effecting my personal & social life i continuously talking by mail in your this ID - <> but they are only give me nonsatisfaction am using many home appliances...
Complaint comments Read comments Complaint category Mobile Handsets

Videocon - Videocon vju40fh 39 LED TV

 amitsawatkar on Feb 11, 2015
Dear Madam / Sir, This is to inform you that I buy a "videocon vju40fh 39 LED TV" at Andheri east on 31st Jan. 2015 which will delivered at my home on 2nd Feb. 2015. Till now the Videocon DTH provider is not coming to my home for the installation. When I received a call from Videocon DTH provider; I call him on Saturday. I call again & again did not not come. Sunday they will again call me; at that time I was not at home. I told you come by 4-5 pm. They refuse me. I told that you will suppose to come on Saturday. They told me; Aapko kisne call kiya tha malum nahi. But main aaj call...
Complaint comments Read comments [2] Complaint category TVs

Videocon India - lost my videocon sim

 maansharma on Feb 5, 2015
dear, sir/mam, m mukesh kumar from ludhiana punjab .three days ago my videocon sim are lost .still at the time the number is running. when i call on my no nobody can pic the phone .so my request is u . please tracing the my number and please informed me on my this number 8558821989. please trace and informed me urgently. my lost number is +91-7355771619. proof is my own .mukesh kumar, address- #5872 sarpanch colony jamalpur .mundia kallan .ludhiana (punjab)pin-141010....
Complaint comments Read comments Complaint category Mobile Handsets

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