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Videocon India Customer Care

Videocon Electronics India Ltd

14 Kms Stone,
Aurangabad-Paithan Road,
Chitegaon, Tq. Paithan,
Dist. Aurangabad
Paithan
Aurangabad District
Bihar
India - 431105

Customer Care Phone Numbers and Contacts

Phone:+91 12 4327 3091
 

Videocon India Complaints & Reviews

Videocon India - LCD tv display failure

User
 Remya Raj on Aug 20, 2014
we purchased a videocon LCD tv from ELEKTRA HOMATES, 537 Ashoka Building, main road, north bazar, Cherthala, kerala on24-08-2009 . Now there is a problem with its display and nothing could be seen, only the sound could be heared..when we contacted the shop they told that as the warranty had expired they cannot do anything.what we have to do for this problem? tv model:LCDTVVBL 19SBH-FLA. Bar code 110709010145603557. our mail id : mrremya555@gmail.com...
Complaint comments Read comments Complaint category TVs

Videocon - Unresponsive service to malfunctioning product

User
 Appurv Prasad on Aug 20, 2014
Even after multiple complaints to repair a newly bought washing machine, no service is provided, just the false promises. Every time manager assures that the person will come but no one turns up. The machine stopped working just in a month's time and from past 1 and half months is still out of service. Manager- Chandrashekhar - 9972006680 Bangalore Model- Vediocon Semi Automatic Washing Machine, 6.0 Kg-VS60A11...
Complaint comments Read comments [1] Complaint category Washing Machines

Videocon - Mobile Service.

User
 SM Kumar on Aug 18, 2014
I Bought a Videocon Mobile A31, in Feb this year (2014), in about 2-3 months I had problem with the phone and approached a service centre in Chennai who said the on/off switch needs to be replaced to get it repaired, they said it would take 10 days to get the spares and asked me to surrender the phone to them, I did so on 15th July'14, after continued follow up also I did not get my phone as committed rather they informed me that the mother board has to be replaced and it is been sent to Noida service centre on 29th July, they told I would get my phone in 10 days, but it now more than 1 month and...
Complaint comments Read comments Complaint category Mobile Handsets

Videocon - Videocon d2H Discrepancy in Channels

User
 seshach on Aug 16, 2014
Hello, Customer No:93582098 I had renewed DTH connection with South Silver Package which included 1)Times NOW 2)ET NOW Now after recharge the two channels are not available am told by your Customer Care people that the 2 channels have been removed, without prior notification, and replaced with BBC World and NDTV Profit. How can you change channels just after me recharging for another year? How do you justify this kind of duplicity while you advertise with "Price Protection" when you declare a channel as not part of package after having paid for the package?? Also I am paying for"...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Videocon India - refrigerator repair delayed

User
 mahendra sandhu on Aug 16, 2014
Product: videocon - refrigerator, vcl-80z sh.
Purchased from arvindra electronics pvt. Ltd. (Chd) on 15.02.2010
Defect: no cooling: reported to the a/m dealer on 11.08.2014 at 11am. Was told that my complaint was being forwared to videocon centre.
No one turned up for two days.
Contacted videocon, tel. No.0172 39404040 on 13.08.2014 at 1200 noon.
No one turned up, i kept making calls on a/m tel. No. At last a technician visited on 14.08.2014, made checks, declared the compressor shorting, and disappeared saying some one more competent would visit to do the necessary.
Complaint comments Read comments Complaint category Refrigerators

Videocon - NEW LED TV COMPLAINT

User
 vishnumohan558 on Aug 14, 2014
We purchased a Videocon LED TV from Nandilath G Mart Trivandrum, Kerala on 11-January-2014. First they gave a TV with Audio Complaint. Then they replaced it. Now it has Video complaint. Very poor service. I am very much frustrated. They cheated us. I want a new one. MODEL NO. LEDTVVKC32HH-2MB SERIAL NO. 980913110128400365...
Complaint comments Read comments [1] Complaint category Appliances

Videocon - AC maintenance guys damaging and using aged parts to scam customers

User
 alinsomniac on Aug 14, 2014
One of the biggest mistakes of my life - bought a Videocon AC as I was looking for a budget model, and after the first year, it has been nothing but a complete NIGHTMARE. 1st Experience: The AC stopped working after 1 year so I registered a complaint by calling Videocon "Customer Service". The complaint was assigned to this OUTSOURCED service agency called 'HI-TECH SERVICES'. The guys first took a good week or so to visit, and when they finally came, they said they need to take the AC to their workshop. Then began another period of despair and wait. After 2 MORE weeks, and a FEW HUNDRED...
Complaint comments Read comments Complaint category Electronics & Appliances

Videocon - complaint about LED TV. [Resolved]

User
 ajit walke on Aug 13, 2014
Dear sir, I Mr. ajit walke would like to inform you that we had purchase a videocon LED TV to from super electronics F-4/14, sector - 6 C.B.D. belapur navi mumbai - 400614 on date 08-08-2013. and it was with one year warranty period. when i was switch on the tv on date 12-07-2014 it was not start or display. then i was register the complaint to customer care on date 13-07-2014 and the complaint no - THA1307140009. then service engineers came and checked the tv he told me by our tv part got damaged. due to some pc problem it was given to outherized dealer. we got the tv part after 23 days from...
Complaint comments Read comments Complaint category TVs

Videocon India - No display in tv, plz solve my problem as soon as possible

User
 ganisari on Aug 13, 2014
Dear sir/Madam

I bought videocon led tv in Dubai from gitex on 11/10/2014.write now it is not working there is no display, i am already make the complaint on 20/07/2014, complaint number WAR1907140066.I got massage from your service center your problem solving within 2 days otherwise you can contact area incharge con 8008884575, when we are calling this person every time after 2 days, after 3 days, your part is not came like that going, there is no response properly.kindly solve my problem as soon as possible.

GANESH THOKALA (7675051185)

VILLAGE :MADHAPOOR
Complaint comments Read comments Complaint category TVs

Videocon India - Videocon Refrigerator

User
 Jonykumar on Aug 13, 2014
Sir My Name is Rohan Comp No GHA1308140135 add A-30, Near Delhi Press, Site-4, Sahibabad Ghaziabad U.P. Pin 201010 My Refrigerator is not closing right from the gate of the Refrigerator gas has turned out I also inform you three times but was not an advantage Your Engineer has come to visit three times but was not a solution to fix my Refrigerator please give thanks...
Complaint comments Read comments Complaint category Refrigerators

Videocon India - Replacement of videocon tablet model vt 85c

User
 psumathi20 on Aug 12, 2014
Sir,
I am attaching the email already sent to videocon service centre.


From
Shri.Koothan Manohar,
No.316/2, Sumathi Illam, mobile. 9894589697/8903887697
Edison Street, Nataraj Nagar, email. psumathi2004@yahoo.co.in
Kochaadai, Madurai-16. psumathi2004@gmail.com

To
The Customer Care Manager,
Videocon Tablets & Mobiles.

Sir,

Sub: Replacement of new Tablet in lieu of defunct Tablet.
Model No. VT85C / IMEI No.911346300024937.
** **


...
Complaint comments Read comments Complaint category Mobile Handsets

Videocon India - Faulty ac, unsatisfactory service

User
 mir bashir ahmad on Aug 10, 2014
I had purchased one AC 1.5 tone ( H & C) immediately after using for some time, some error occurred so it stopped working, service centre at srinagr was informed they told us that gas has leaked, so they refilled gas it worked again for some time, then same problem repeated, they were called they said compressor of of the system is defective, they replaced compressor and they installed samsung compressor in it, now a days gas again leaked, as we had put it off for 5 to 6 months, because it makes too much noise (outdoor unit) and shows all gas leaked. we are really fed up with your system, can...
Complaint comments Read comments [3] Complaint category Electronics & Appliances

Videocon - Regarding very poor service

User
 PratikPacheriwala on Aug 7, 2014
Sir I had purchased a Videocon washing machine on 18.10.2013. Soon after the machine stopped working. We made a complain but the machine was not improved up to the mark and it showed the same problem as it was earlier. After that we made complain more than 25 times but still no heed was paid. And the machine is still lying dead as a useless junk. And its under Warrenty. So sir I request you to look into the matter and take necessary action against the company Thanking you sir Pratik...
Complaint comments Read comments [1] Complaint category Washing Machines

Videocon India - warranty coverage

User
 Jasmine Longchar on Aug 6, 2014
Dear sir, i bought videocon vt75c calling tab on 20-04-2014 from our local dealers (Roadway Mobile Kohima, Nagaland). From the date of purchase it gets hot while charging or playing games, i complaint this matter to one of the salesman but he said that he had no idea about this and said that these days many customer too complaint about their product getting hot while charging .On 22nd of june i just couldn't switch on my tab, i tried everything i could but it just wouldn't turn on. So, again i complaint about this to them and they directed me to charge my tab connected to computer using the USB...
Complaint comments Read comments Complaint category Electronics & Appliances

Videocon India - Videocon DDB LED 32in TV - Panel Problem

User
 luck6432 on Aug 5, 2014
I bought Videocon DDB LED 32inch TV from Adishwar Store Hosur Road, Bangalore in Oct -2013. My customer id 106675311. In March I found two thin lines on the display and complaint 212260909, 214197250 has been raised and Technician from service center analysed and confirmed that it’s a hardware problem and need to replace the panel. He took all the sales receipt and few pics of the TV to order for new panel and said that process will take two months. But however even after two months I didn’t hear anything form the technician nor from service center. When I tried calling local service center...
Complaint comments Read comments [1] Complaint category TVs

Videocon - Product - Refrigerator & LED TV

User
 Kaushik Adatiya on Aug 2, 2014
Requesting all the people Please dont buy Videocon product as there is many technical problem & issues in the product. And the product durability is not for the longer period. I perosnally use the product and i found the durability is not even a year. Regards Kaushik Adatiya....
Complaint comments Read comments [3] Complaint category Refrigerators

Videocon India - Non rectification of complaint after 45 days

User
 dineshcd on Jul 30, 2014
Sir
I have a videocon vt75c tablet, unfortunately the touch pad of the tablet braked. I gave the same to nearest service station on 12/06/2014 and gave anadvance of rs1000/-. But upto day (30/07/2014). My complaint not rectified i buythe same on 21/10/2013 andon warranty perioed. I am ready to pay but not rectify my complaint after a long period this make alot of inconvinience and lose to me. I need compensation for the same.

Details:- complaint reg id-ker1206140041(Job no.) at asc kottarakara...
Complaint comments Read comments Complaint category Mobile Handsets

Videocon - For disconnect Wifi Internet Connection

User
 divinetravels on Jul 30, 2014
Dear Madam/sir I have connect wi-fi & phone connection (0181-5014555) I don't want wi-fi connection continue for regarding this i went to connect office but they refuse to disconnect wi-fi connection they asked if u want disconnect wi-fi connection u have close phone no also. But I want my phone landline (0181-5014555) continue & only want disconnect wi-fi only. plz help us. with regards Gundeep Singh DIVINE TRAVELS SCO.39 SILVER PLAZA SODAL ROAD, JALANDHAR MOB : 9888147412...
Complaint comments Read comments Complaint category Broadband

Videocon - Washing machine Repeatedly stopped working

User
 amitdwivedi_in on Jul 29, 2014
Dear all, Appliance : Washing Machine Model No. : VS 65 KPGL 6.5 KG Purchase Date : 03/01/2012 Dealer : Shreeji Electronics Location : Nadiad Within Warranty Period Machine stop working 4 times, Reason - Capacitors not working - changed, Motor Not functioning - Changed. After Warranty Period problems are still going on. In latest machine stop working . two person from a your authorized service center (Happy Service Center) taken a flying visit and told motor needs to be replaced charged Rs. 300 and go away within 10 minutes. Our neighbor having washing machines...
Complaint comments Read comments [1] Complaint category Washing Machines

Videocon India - No Cooling in Split AC

User
 KS03 on Jul 28, 2014
Hello, This is with reference to the complaint no. DEL2007140264 logged on 20 July regarding "No cooling" in Split AC. Initially engineer from "Perfect Solution" - Janak Puri visited & without taking pain to probe the cause of gas leakage, they refilled the gas & charged me for Gas refill & service charges & complaint got closed. But next day same problem persist again for which I got the complaint re-opened. After several calls the customer care engineer came after 2 days & after inspection told me that there is leakage in the cooling coil in the indoor...
Complaint comments Read comments [1] Complaint category Appliances

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