Videocon India — AC Repair - Got damaged on the 3rd Day and its 3 months now , No one came to repair

samsonsamuel

Address:

Kollam, Kerala

Dear Sir, I have purchase the AC from Next India Retail Ltd. ( Pattinamthitta, Kerala ) in the month of Jan 2015 and it stopped working on the very next day . I have registered a compliant on the same day . Each day this people are promising and till now no action has been taken regarding my compliant . I have attached an email communication and Invoice with this letter for your reference

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samsonsamuel

email communication to Vediocon company

samsonsamuel

Snapdeal.com Customer Care

from New Delhi, Delhi

Dear samsonsamuel,

We are sorry for the experience you had. Please write to us about your problem with your complaint ID, at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
Videocon

samsonsamuel

i have replied to the mentioned mail .

Thanks V Much

samsonsamuel

But No action taken Yet !!! Just a reply came and i have wrote in detail to the same mail . No one even care to reply for the mails which i send .

I really fed up with your service . We stay with Kids ( twins ) which is just 4 months and this hot climate are troubling them a lot . I ahve closed all ventilation to my room after purchasing Vedicon AC . Now my life is HORRIBLE

samsonsamuel

Invoice for the DAMAGED VEDIOCON AC

samsonsamuel

Please find the mails which i am sending to Vediocon Company and the Shop from where is purchased the AC .

No service person are even caring to reply .

Snapdeal.com Customer Care

from Delhi, Delhi

Dear samsonsamuel,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [protected]@vgmail.in.
Have a nice day.

Regards,
Online Team
Videocon