[Resolved] Videocon India — LED Television | |||||
Ive puchased a led tv back in nov 2015 and they have promiced a 5 year replacement warrantee and the same is mentioned in the documents but a week ago the display of the tv got stuck and the tv is shut down since then. I called up the videocon guy and they took the tv now they are saying that its touch panel is damaged and if you want to get it right it will cost you 28000 rs. When i asked them why do i meed to pay if its still under warrantee they said we dont know about warrantee but this is how it works and it will cost you the same. Was this information helpful? | |||||
Complaint marked as Resolved
customer support has been notified about the posted complaint. Verified Support Oct 12, 2015 Videocon Industries Customer Care's response Dear Tarun711, Information about your complaint number is still awaited from you. Please contact us on [protected]@vgmail.in with the necessary details for any further assistance. Regards, Videocon Online Team | |||||
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+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
Regards,
Videocon Online Team