Videocon India — Pathetic Service

Address:

New Delhi, Delhi

Videocon retailers and whole sellers are good for you when you buy products from them but when it comes to the service and maintenance of there products after warranty they demand high charges for just only the field visit so that the customer himself should deny there service offer.. 3 years back i bought a videocon 32 inch LCD T.v and now due to some internal fault its display has gone and when i contacted the videocon service centre they demanded an amount of Rs.800 as service charges had Rs.300 as travel charges plus 36.5% tax and the charges for the part replace are different which have to be paid further. This is not all, for villages the amount goes over Rs.1500. I want to convey my message to videcon India that stop implementing these cheap strategies on customers otherwise you will loose all you good will and a maximum amount of customers. Kindly order your service staff to provide a service plan that can actually help customers like us and stop annoying us by these cheap strategies.