Videocon India — Poor Service

Address:Mumbai City, Maharashtra

Hi, I had logged the complaint regarding my Washing machine issue. I got the SMS with Engineer name & number. After 48 hrs. I got another SMS says that call cancelled. No one called me before attending the call. When I call to engineer he said I have not visited to your place. Contact to our Office. When I called to his office, no one picked the call. I tried the 3 numbers from 1 Hrs. But no one response to my call. I feeling very bad experience with Videocon Service Center.
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Dear drahul239

We are sorry for the experience you had. Please write to us about your problem with your complaint ID, at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
Videocon
Dear drahul239

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [protected]@vgmail.in.
Have a nice day.

Regards,
Online Team
Videocon

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