[Resolved]  Videocon India — refrigerator repair delayed

Product: videocon - refrigerator, vcl-80z sh.
Purchased from arvindra electronics pvt. Ltd. (Chd) on 15.02.2010
Defect: no cooling: reported to the a/m dealer on 11.08.2014 at 11am. Was told that my complaint was being forwared to videocon centre.
No one turned up for two days.
Contacted videocon, tel. No.[protected] on 13.08.2014 at 1200 noon.
No one turned up, i kept making calls on a/m tel. No. At last a technician visited on 14.08.2014, made checks, declared the compressor shorting, and disappeared saying some one more competent would visit to do the necessary.
From that time onwards i have been contacting on a/m tel. No. Requesting to attend and complete the repairs. Every time i am being told "some one would visit, wait some time more". I am at loss and fail to understand as to what kind of after sale services the reputed videocon company has established.
Please help. I also understand that the compressor is still under warranty period. The dealer and the attending technician had confirmed the same
My complaint no. Is: cha[protected].
Address: m.S.Sandhu, h.No.281, sector 33a, chandigarh
Mob: [protected]
Email: mahendra.[protected]@yahoo.Co.Uk