[Resolved]  Videocon India — Very Very Poor Delivery Schedule & Lier marketing personal.

Address:

Kolkata, West Bengal

Sir, I Booked Two nos 32" FHD LED TV Model: VJW32FH-VF on 10/04/2014, Your Market personal PARTHA SEN tell me please NEFT Rs.52100/- for these. After that, I NEFT Rs.52100/- of VIDEOCON INDUSTRIES LTD, A/c No. VILS552884, HDFC Bank, Sandoz Branch, Mumbai. After One days of NEFT, PARTHA SEN call me by Phone and tell the booking model is not available. The available Model 40" LED is available & please NEFT of the balance amount as early to delivered the materials. The date is 11/04/2014, time 15.25hours.(Approx) It is not possible for me this time, because the customer need 32". After discussion of my customer I agree about 40" LED TV. And tell PARTHA SEN please collect the balance amount & supply the materials. PARTHA SEN collect cash for supply the materials on 14/04/2014. The commitment is false because no Billing will be done this day. I & my party also ask PARTHA SEN over phone for this, he ask the materials on road for delivery. But the materials not to reach today now. After that I contact SANDEEP WALIA for these he tell me please contact me for these because, PARTHA SEN not to know the Official procedure & Tell me Your Billing is done on 16/04/2014 & materials delivered on 16/04/2014. Today SANDEEP WALIA not to receive my Phone. After a long time of calling he received my phone & tells me the materials delivered on 18/04/2014. I think The VIDEOCON Co. is an Indian Company with good faith in business and they also maintain delivery schedule & commitment. But it is wrong for me & my customer also. Because you are not maintained your commitment & also your marketing personal are lier. It is bad for your business & also my business because the parties are not received the materials. They ask me to supply another brand of materials except VIDEOCON. At this stage what I am doing, because I am a very Poor Businessman. Please take care for your commitment & take responsibility of your marketing personal for good of VIDEOCON INDISTRIES. Thanks & regards Ashis Biswas Proprietor For M/s. STAR ENTERPRISE Mobile: [protected] /[protected] E-mail: star.[protected]@gmail.com