Videocon India — warranty coverage

Address:

Kohima, Nagaland

Dear sir, i bought videocon vt75c calling tab on[protected] from our local dealers (Roadway Mobile Kohima, Nagaland). From the date of purchase it gets hot while charging or playing games, i complaint this matter to one of the salesman but he said that he had no idea about this and said that these days many customer too complaint about their product getting hot while charging .On 22nd of june i just couldn't switch on my tab, i tried everything i could but it just wouldn't turn on. So, again i complaint about this to them and they directed me to charge my tab connected to computer using the USB cable. I did that but the USB cable turned out to be a fake one which came with the package. I bought new a USB cable and charger from the market and tried it but nothing works. I gave the tab for repairing to the dealer since it was under warranty but, after a month they say that i have to pay a certain amount of cash in advance as the warranty doesn't cover repairing of internal parts. Iam confused and wants to know what kind of damage does the warranty cover? I think the company should look into my case and help me out. And please note that my husband is using HCL me connect tab with no complaint since November 2013 and i'm using Nokia Lumia 630 quite well.My imei is [protected].