Videocon India — Washing machine went faulty within 4 months of purchase.

Address:

Mumbai City, Maharashtra

Hello I bought Videocon fullyautomatic washing machine from Vijay Sales, Borivali (W) on 03-Jan-14. Having tried LG & Samsung machines earlier for long time; decided to go for Videocon as a step to get acquainted with Indian brand. But my decision proved wrong as the machine's pulsator gone faulty within 4 months for purchase left me wondering on quality of washing machine. I am really skeptical as to how long the machine will survive for use if parts go faulty in 4 months. I logged complaint MUM[protected] on 07-Apr and still awaiting for replacement part as on date 15-Apr. Service center folks are unaware when will it be shipped and as a typical Indian customer I continue to suffer. While I am regretting about my decision to go to Indian brand Videocon and awaiting machine to get repaired, my sincere advise whoever planning for this brand, think TWICE. P.S. – Ain’t against Indian Brand but experience makes me think so.