Videocon Industries Ltd. — Poor Service - Washing Machine | |||
Dear Sir/Madam, i am using washing machine since 2007 till now (videocon), from last 15 days my washing machine starts problem in intake water, i called to customer care no, they provide me service center no. and contact person name ( Vineet Agarwal ) and told me to contact mr vineet. i contact and he sand two technicians to see and solve the problem, but as i seemed both technicians were untrained, they came 4 to 5 days regular and every times told me different problems, and on every visit they collected around 1000-00 rs from me.. after that they starts to avoid my phone calls too. i again contact lucknow customer care but how funny their mr Amit ( who provide me meerut service center address and contact person name and mobile no ) just refused to listen my complaint and my pain and straight told me, what we can do ???????????. i am very surprised and it"s a big question mark on VIDEOCON COMPANY after sales service. i request you to please solve my problem. Sharad Kaushik 304/2, Rishi Nagar, Baghpat Road, Meerut. UP Mob- [protected]. email- gmsales.[protected]@gmail.com Was this information helpful? | |||
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+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
i am using washing machine since 2007 till now (videocon),
from last 15 days my washing machine starts problem in intake water, i called to customer care no, they provide me service center no. and contact person name ( Vineet Agarwal ) and told me to contact mr vineet.
i contact and he sand two technicians to see and solve the problem, but as i seemed both technicians were untrained, they came 4 to 5 days regular and every times told me different problems, and on every visit they collected around 1000-00 rs from me..
after that they starts to avoid my phone calls too. i again contact lucknow customer care but how funny their mr Amit ( who provide me meerut service center address and contact person name and mobile no ) just refused to listen my complaint and my pain and straight told me, what we can do ???????????.
i am very surprised and it"s a big question mark on VIDEOCON COMPANY after sales service.
i request you to please solve my problem.
Sharad Kaushik
304/2, Rishi Nagar, Baghpat Road,
Meerut. UP
Mob- [protected].
email- gmsales.[protected]@gmail.com