[Resolved]  Videocon — Installation & Demo of new Videocon TV

Address:

Ahmedabad, Gujarat

I bought new Videocon VJU32HH 32 inches HD Ready LED Television from Snapdeal. Invoice No.: S01483/14-15/613 Order no. [protected] placed via "cash on delivery" on[protected]:07:16 I got the delivery of the product on time, but Videocon and Snapdeal staff are saying that they are not liable for installation and demonstration of the Television. They are not sending man for installing Television. However, it is clearly written on page with other technical specification. It is written like this: (Check image attached as a proof) INSTALLATION & DEMO 1 Our Courier Partner will only deliver the Product to your Shipping Address & will not install or unpack the product 2 For requesting installation/wall mounting/demo of this product once delivered, please directly call Videocon support on[protected] and provide product's model name as well as seller's details mentioned on the invoice. They will give you an installation reference number which can be used for any further followup 3 Brand service team can take upto 3 to 4 business days after your request for installation of the product 4 Please reach out to Snapdeal customer care in case of any issues What is Installation & Demo? Standard Installation and product demo are free services provided by the brand service team, subject to conditions. The authorized service engineer will install your TV on a wall mount or table top. As part of demo, the service engineer will check all ports & demonstrate TV's features and settings. Kindly get me an engineer for set up of this TV as soon as possible.