Videocon — Problem in installation of ac-1.5 ton

Address:226021

Sub;-ac1.5 ton booked at coolex mid night at lucknow, delivered by m/s ruchi electronics, sec-b, jankipuram, lucknow in the name of manjula tiwari, at m-2/159, sec-c, jankipuram, lucknow

First of all i am using your ac for last 5 years & i have got enough install material from your good office such as wire, pipes etc but at this time the installation material is too less that installation material can not ful fill the complete installation. During installation i have paid 200 rupees to your person & purchased other material for rs.300 . Total rs.500 was spent & delayed in installation by 5 days. Even water pipe too less & your so-called mechanic never connected or told me that pipe are needed . Any way, your services are so poor & behaviour of staff are too bad . If you are interested to grow your business, kindly increase your wire etc. With free installation.
Regards- a.R.Tewari c/o mrs manjula tiwari
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Dear Tewari A R,

We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.

Regards,
Videocon Online Team
Dear Tewari A R,

We are still awaiting information about your complaint number. You can contact us on [protected]@vgmail.in. Please let us know if we can be of any further assistance.

Regards,
Videocon Online Team

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