[Resolved] Videocon — Problem related with audio or video of videocon d2h | |||||
My product name is Videocon d2h and my and my customer I'd is 46183680. I am facing the problem audio or video every 10/15 min my product loss its audio or video. When I complement for this problem to the Videocon D2h company they can't solve this problem n just giving annoying reasons n they did not sent any engineer for home visit to see that issue. Videocon d2h provides very worst services to there customers. Coz my product is in warranty period so they must have provide the free of service to me but engineer said on phone call u have to pay 170 rupees otherwise I not coming when I I trying to say him that my product is on warranty period then he argue with me . I registered my first complaint on 23 may 2016 no one can visit at home till 26 may then I registered compliant again now they told me that ur problem has been fixed in 24 hrs they can fixed this problem in 3 days how they fixed in 24 hrs. Videocon provides very worst services to me. This is very bad experience. Was this information helpful? | |||||
Aug 8, 2021 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. | |||||
3 Comments | |||||
Comments
Very bad service Plz don't buy this product
Reply
Dear Nikita,
We have forwarded your issue to our concerned department and will get it resolved at the earliest.
Warm Regards,
Videocon D2H
We have forwarded your issue to our concerned department and will get it resolved at the earliest.
Warm Regards,
Videocon D2H
Dear Nikita,
We understand that our representatives have got in touch with you and have resolved your issue. We have also taken a note on your confirmation that, your product is working fine. Please feel free to contact us in future. Thank you.
Warm Regards,
Videocon D2H
We understand that our representatives have got in touch with you and have resolved your issue. We have also taken a note on your confirmation that, your product is working fine. Please feel free to contact us in future. Thank you.
Warm Regards,
Videocon D2H
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+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105