Videocon — Tablet

Address:

Jhansi, Uttar Pradesh, 284128

Sir

I purchased a videocon tablet(model-VT87C+, IMEI-[protected])on 13/08/2015 online in Jhansi(Uttar Pradesh).After one month, its speaker stopped working.I submitted the tablet in service center in Jhansi on 26/10/2015.

After 3 months of mental torture, they(service center) are saying that my tablet cannot be repaired.They provide me with an old and outdated tablet whose specifications are very much less than my original tablet.I refused to receive the tablet.They(service center) also threatens me to go to consumer court.

Sir, I am an engineering student.Due to all these problems, I am mentally disturbed from past 2 months.
Sir, I want my money to be refunded with an additional compensation of INDIAN RUPEES 5000 for mentally torturing me for 3 months.

I am attaching the purchase receipt and service center receipt with this complain.
Kindly resolve the issue as soon as possible.

Thanking you
PRASHANT RAJ