[Resolved]  Videocon — Videocon d2h such a horrible customer care services

Address:

Bangalore, Karnataka, 560100

Hi Team,

Before I am writting this mail, I have created a 5 tickets/cases with Customer Care .. Evenytime I create CC they open a tkt and giving such STRONG PROMISE taht our enginner will come to home to resolve this issue. and next day someone will call me ask "sir u may have got some 4 digt Unique code can u tell me i ll send the enginner " . I have asked this has been repeately said for 4 times and no one has came to my home and He droped my call without any ansering . Then I today i called Customer care [protected] I have been spoke to 6 Enginers and requested to transfer the call to Supervisior . I swaer to GOD I have been hold more then 1 hrs ( Including multiple calls) today. Finaly One CC Excutive said .. We cant do anything Since You have booked via Agent .. You have to talk to same agant. I told him That agaent are not picking my calls since past 2 weeks ..

SINCE THE FIRST DAY OF INSTALLTION MY CHANNELS ARE COMMING AND i HAVE PAID Rs.2800 FOR THE CONNECTION :(:( ..

PLEASE IF ANYONE OF YOUR vIDEOCON EMP HAVE ANY HEART .. I HUMBELY request you to look into my issue else .. PLease help me to get my MONEY back .. I give 30 % back to videocon itself andf I silute you them ..

My Customer ID :[protected]
Name : Mohan Deva
Mobile : [protected]

Thx,
Mohan