Vijay Sales Complaints & Reviews

Instead of standard emi payment, full payment has been debited for order no VS[protected]. Order has been cancelled kindly refund the amount....

I have order Apple Watch on 1st Jan. Excepted delivery date was 3rd of Jan, but order is not yet processed even after 5 days.
No one is responding over email, not picking up call when calling on help line number to check order status. I asked them to cancel my order over mail, but no response. Such a fraud company. Never visit this website. They are no refunding my 50k hard-earned money. Customer support is very bad....

I ordered for Iphone 15 pro max white and received Iphone 15 plus blue (price difference around 80k less from the actual product ordered).

I tried to reach out to the customer support multiple times via email and call but no one is responding....

Vinayak Pradeep Bhoir
Bhiwandi Wada Road, jadhav nagar 1, shelar, bhiwandi
tal- Bhiwandi, dist- Thane 421302
[protected]@gmail.com
[protected]
29/12/2023

Customer Care
Vijay Sales Bhiwandi
GR. FLR. mahipatrai chamber, bhiwandi-kalyan road, bhiwandi, thane-421302

Subject: Request for Refund and Resolution Regarding Unethical Sales Practice

Dear...

My name is mohan Rahangdale. I have purchased 1 washing machine and 1 tv from your showroom on last Sunday dated 17th December. One of your lady staff who work in kotak finance name is prerna. She was process my finance and open my Bank account in kotak without my permission. Today When I got 1 message from kotak bank then I called her but she didn't receive my call and didn't get reply for my messages. Who she will work like a fraudulent...

Its really upsetting that at the time of my order delivery was showing to be delivered in 2 to 3 days by 15 dec. I placed order on 13th dec and my order is still showing as processing.

I didnt receive any information yet on my order over call or message or email about delay and further delivery dates.

I called customer care twice but they also see the same page as a customer does and they dont have a clue about...

I had placed an order VS[protected] on 3rd dec 2023 and the delivery date was 6th. As on 6th dec 2023 after checking I found out that the invoice itself is not generated. I did not expect such pathetic service from a brand like Vijay Sales....

I had ordered a Nothing Phone 1 through the Vijay Sales website on Monday and the expected delivery shown was within 1-3 days. Even now if I track my order it is still in process and awaiting Invoicing.. if you take more than 2 days just to invoice a product then how will you deliver it within 1-3 days? Even calling on helpline is useless because no response from the Customer Care. I request to please deliver my order ASAP....

Order No: VS[protected]
Fri, 24 November, 2023

Iphone 15 plus 256gb pink color, I have order on 24 nov 2023 and still not recieved the order...

I have placed the order where the amount is debited of RS.24048 but immediately it's cancelled. When they refund the amount is of Rs.23543. That means they deducted of Rs505 for the transaction amount of Rs.24048. which is completely wrong terms and conditions they have applied in their Vijay sales refund process for the customer. Please look into this and resolve the issue as soon as possible. Please find the email where they clearly mention...

I have placed the order where the amount is debited of RS.24048 but immediately it's cancelled. When they refund the amount is of Rs.23543. That means they deducted of Rs505 for the transaction amount of Rs.24048. which is completely wrong terms and conditions they have applied in their Vijay sales refund process for the customer. Please look into this and resolve the issue as soon as possible. Please find the email where they clearly mention...

Purchased Amstrad TV from Dombivli branch in the word of Vijay sales inside sales executive (Mr.Karan).

Within 2 to 3 days we had few issues on TV so we decided to take this issues to showroom but as we all know these mediator brands are only focused on selling the product they are not concerned about the CUSTOMER issues, (Mr Amit - who doesn't know the CUSTOMER ethics (I am surprised who took his interview and how he was...

VS, my complain no is M23EW076294
Ref Call No : M2311-WC076258
Ticket No:[protected].
I have been chasing with Vijay Sales Customer care team for technician visit since 7th Nov'23, I hv been assured by tema that technician will be visiting but none of them turned up till the time. I hv been told on calls that they hv stuck in the traffic, will b visiting by evening since last 5 days but all fake commitment did not fulfil...

I have ordered an iPhone 15 plus on 8th Nov 2023, and it was supposed to delivered on 10th Nov but because of these guys I didn't receive my item on time. I have to gift this to some one on Diwali but because of them I am embraced. I had called many times their customer care they didn't provide sufficient information. If I call them they told that we can't help on Online orders.

Very very pathetic service from these cheaters.br...

Service Engineer not available till date for Liebherr Refrigerator installation. Delivery received on 25 October. Kindly take action for above mentioned problem as refrigerator still required to fit door opening handle as it will be done by service Engineer coming for demo as informed by Vijay sales miraroad branch manager. Please do it ASAP.

Thanking you....

This complain is regarding delivery of refrigerator not on time and wrong commitments

We had visited vijay sales kalyan branch on 24 Oct (Dussehra ) for buying refrigerator, however we met your executive Aman who explained and at that period of time gave the best sale pitch for selling the product.

As per the discussion we wanted to buy Samsung new offer refrigerator model where there were offer of free washing...

I have ordered my product 2 days before but i have not received the product yet.My product is seemed to be invoiced but not shipped yet. I m not satisfied with your delivery service.This was my first order from your website .I felt very dissatisfied. There is no response from customer care.I have seen various complaints regarding delivery delay of many consumers.So i pls request you to take my issue and resolve it immediately and deliver...

I have purchased refrigerator on 09/02023 from Vijay Sales Virar west branch suddenly cooling issue started all food items are getting spoilt no cooling done from last 2 days please look into it urgent...

Hello Sir / Mam,
I am Govind Pandurang Wakure, I have purchased a Panasonic Inverter Air Conditioner 4 star on dated[protected] at Vijay Sales, Mira Road . So yesterday, Panasonic staff members came to the house and opened that Panasonic AC product, so the product is damaged on the inner side . So I request you to pickup the damaged product and send me the new product urgently.

Thanks,
Mr. Govind P. Wakure,...

ORDER ID :- VS[protected]
25 sep ko order place kiya he...
Order kiya tab 1 to 3 day delivery time likha tha...niche photo mention kiya he...
Abhi tak delivery nahi mili...

CUSTOMERS KO PARESHAN KAR RAHE HE...
ORDER DELIVER HI NAHI KAR RAHE HE...

SHAYAD AAPKO AAPNA DELIVERY PARTNER CHANGE KAR LENA CHAHIYE...

AUR AGAR AAPKI GALTI SE ORDER LATE HOTA HE TO XPRESS DELIVERY...