[Resolved]  Vijay Sales — Complaint regarding Videocon LED- 40' TV on 18th Oct, still no one has attended a call

Address:Raigad, Maharashtra, 400702

I have purchased Videocon LED TV from vijay sales kharghar last year & the tv was having some problem have registered a complaint regarding LED TV on 18th Oct, still no one has attended a call regarding this issue.
I feel very bad to say that daily Iam getting assurance that call will be attended today form last 3-4 days when ever have called at the end of the day, but still awaiting….!!!
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Nov 24, 2016
Complaint marked as Resolved 
Vijay Sales customer support has been notified about the posted complaint.
Verified Support
Oct 24, 2016
Vijay Sales Customer Care's response
Dear sir,
Greeting from Vijay Sales.
We have registered your complaint with Videocon company. Complaint number is THA[protected]. As discussed with Mrs Bhagat your the complaint has got attended today. Also as discussed with Videocon company the needful will be done to resolve the issue at the earliest..

Regards,
Vijay Sales.
Complaint comments 

Comments

Dear swapnil suresh bhagat,

We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.

Regards,
Videocon Online Team
Dear swapnil suresh bhagat

We are still awaiting information about your complaint number. You can contact us on [protected]@vgmail.in. Please let us know if we can be of any further assistance.

Regards,
Videocon Online Team

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