Vijay Sales — Damaged product supplied - ac outdoor unit | |||||
Hi Vijay Sales Admin Team, I had purchased Goodrej AC from Vijay sales Bhandup on Sunday 15th Nov 15, This unit was Delivered on 16th Nov 2015 . The Goodrej Engineer came for installation on 19th Nov 2015 and when opened the Box of Outdoor Unit and found that it was in damaged condition . I am trying to reach the Bhandup Vijay Sales but they are not responding to the call’s and even spoke to the Sales representative Amit Raut heard us but has not taken any action not suggested any thing what to do further ? These all things are leaving me frustrated, Please take some action before me initiation . Your immediate action in this regard will be highly appreciated. Contact - [protected] Again today they Have supplied the replacement and this too a Damaged one . What a Kind of Sales and service They have !!! Was this information helpful? | |||||
|
| |||||
 2 Comments | |||||
Comments
As discussed Yesterday that a Senior Technician will Visit to identify the Problem, But the Technician himself said that a Senior will Visit if We required Further assistance .
What is this ? The Technician came today just On the AC checked and said Voice will come nothing can be done to it, Next If cooling is required we need to sit in the Line of AC blower as He seemed the Room was Too Large for a 1.5 Ton AC .
This is all Pathetic and Beyond acceptable by Industry Like Goodrej and Vijay Sales being in partner.
How One can sleep when Your AC Indoor Unit itself is making Nosie and the Room doesn't get cooled what is the Use of such AC which dose not live up to Customer expectation and cannot match its Peers capability.
Kindly Request You to take it up seriously, Its Unnecessary getting delayed and Leaving me more Frustrated.
Please take back the AC is probably only option left I suppose .Repairing a new AC is not an alternative but Cheating.
What is this ? The Technician came today just On the AC checked and said Voice will come nothing can be done to it, Next If cooling is required we need to sit in the Line of AC blower as He seemed the Room was Too Large for a 1.5 Ton AC .
This is all Pathetic and Beyond acceptable by Industry Like Goodrej and Vijay Sales being in partner.
How One can sleep when Your AC Indoor Unit itself is making Nosie and the Room doesn't get cooled what is the Use of such AC which dose not live up to Customer expectation and cannot match its Peers capability.
Kindly Request You to take it up seriously, Its Unnecessary getting delayed and Leaving me more Frustrated.
Please take back the AC is probably only option left I suppose .Repairing a new AC is not an alternative but Cheating.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
18%
Complaints
1466
Pending
0
Resolved
261
+91 22 6171 1071
+91 22 6622 7722
+91 22 6171 3333
1st Foor, The Hub Mall, Nirlon Compound, Western Express Highway, Goregaon East, Mumbai, Maharashtra, India - 400063
View all Vijay Sales contact information
This is a cheating may be supplied another damaged unit to cover up earlier mistakes .
They are fraud and dose not have any Business ethics .The money is already been paid hence no care for customer care and now I will have to run after the company to get it repaired my AC which I have purchased new ...
Kishor K
[protected]