Vijay Sales — False MRP Quoted(More than the company printed MRP)

Address:

New Delhi, Delhi

Hi Team, I bought a refrigerator from Vijay Sales-Vikas Marg-New Delhi for Rs. 8900 for a fridge with an MRP they showed in their excel sheet to Rs. 9690. After I got the fridge delivered, I found the MRP sticker on the box which showed the MRP to be Rs. 9290. So Vijay Sales is duping its faithful customers by showing a false MRP more than the actual one(as of the manfacturer) and then offering a discounted final price. It was like a bolt from the blue when I figured out this mess they are making by playing such a false game.I was truly stunned. When i complained by calling the vijay sales store, a person named Neeraj attended my call(confirmed his name from Sujit later) and said that he was the Floor Manager Sujit Bhattacharya speaking and acting really smart.When he was not able to handle the complaint and English language, he transfered the call to the Original Sujit - the floor manager who was also very rude and unprofessional in his behaviour initially when i was trying to explain him the issue and was showing no concern but was more interested in indulging in a cat fight with me. After a lot of conversation and sending him the snap of the actual MRP sticker over WhatsApp, he agreed to the issue and said that he could only offer a discounted fee of Rs 300, without paying any heed to the chaos they created, the amount of distress and harassment they forcibly indulged me into. I am totally unsatisfied with the service and also the fake business strategy they are playing around with, which is totally Illegal. Model no : VA163BSG Videocon Amount shown by Vijay Sales(VSP) : Rs. 9690 Actual MRP by Videocon : Rs. 9290 Thanks, Rohan Mazumdar (Lead Software Engineer - HCL Technologies Ltd.) Mobile : [protected]