[Resolved]  Vijay Sales — Genuine Screen guard

Address:Pune, Maharashtra

I bought a Sony Xperia T2 Ultra Dual phone from Vijay Sales, Hadapsar, Pune on 18/07/2014. The salesman tried to convince me to buy a genuine screen guard, which had 6 months warranty. He made a mistake while sticking the screen guard, so it came out a little bit. Since it was little, I ignored it too. But later the screen guard started coming out from the side. This happened within 2 weeks from when I bought the phone. I went back to them since I was told I had warranty and they turned me down saying that we don't give warranty if it came out from the side. I had to go outside India for some work for 2 months and hence could not followup on this. However this is a huge setback from Vijay sales. The salesperson first of all did not tell me that there are conditions that apply to the warranty. Next the screen guard came out because he did not stick it properly. I sent an email to their customer care and they to have seemed to ignore my emails V. No. - S3-PSL07-14S1CD 473 Date - 18/07/2014 Code - [protected] Mob - [protected]
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Aug 13, 2020
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    Vijay Sales  Phone
    +91 22 6171 1071
    +91 22 6622 7722
    +91 22 6171 3333
    Vijay Sales  Address
    1st Foor, The Hub Mall, Nirlon Compound, Western Express Highway, Goregaon East, Mumbai, Maharashtra, India - 400063
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