[Resolved]  Vijay Sales — NOT DELIVERED WHIRLPOOL FRIDGE & NOT GIVING PAYMENT REFUND

Address:

Ahmedabad, Gujarat

Dear Sir, I have booked whirlpool 3 door refrigerator from Vijay Sales, Maninagar Branch, Ahmedabad. on 23/05/2015. Mr.Bhavin Solanki (Br. Manager) personally promised to deliver within 4-5 days after checking the stock at whirlpool. I have paid an amount Rs.11184=00 by my credit card as down payment & remaining amount will be paid by ECS in 8 same part this was condition. Unfortunately after 15 days of their commitment, they were not able to deliver the same. They finally answered that the fridge which is selected by us is not in stock even at Whirlpool godown. I have cancelled the order on 6th June-2015. Now my trouble was again started. They have committed to pay my refund in my Credit Card Account within 10 to 15 days Today 20 days are gone & still I haven't get any payment from VIJAY SALES- H.O.. I don't understand why this people are not fulfill their words. Why to harass common people by tricking act. I have doubt to believe that may be there will be finance problem in VIJAY SALES or what... Me & my family have to suffered in the hot summer of Ahmedabad due to foolish staff who are not keeping their promise. Even Refund is not paid on time. I have been told by mail that the payment process is done & ask to your credit card bank. Today I personally went to bank & ask for the same but still refund is not credited so kindly don't buy anything from VIJAY SALES as i have been in troubled to deal with VIJAY SALES -MANINAGAR BRANCH, AHMEDABAD.