[Resolved] Vijay Sales — not good service provider for videocon washing machine | |||
Dear Sir, Videocon washing machine is not working, however Vijay Sales is not taking our complaint seriously... Videocon engineers have replace each & every part of the Machine in one & half year... only metal body is there... now machine is making lot of noise ... my mother has blood pressure problem age 61yrs... and washing machine is making noise like band... My mother is planning to approach consumer court. She is ex-government official I[censored] have facility to upload video I can upload video for ur reference... in Vijay sales am coordinating with Mr. Mukesh ghatkopar branch... Mr. Mukesh is trying to support me & in Videocon with Mr. Ajit bhilare zonal manager... but these guys are only giving dates... i don't have any faith on Videocon seriously... service is really bad... I want the replacement of the washing machine Or from Vijay sales I will expect to help me to go for other brand washing machine... I would want to buy new machine on good discount..! I am also working with reputed organisation organization & from technical back ground! My mobile no. [protected] & [protected] Regards, Dilip Chavan Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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+91 22 6171 1071
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1st Foor, The Hub Mall, Nirlon Compound, Western Express Highway, Goregaon East, Mumbai, Maharashtra, India - 400063
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Today also we spoke with Sunny from Customer Service Manager Vijay Sales... he has promised me that Mr.Bhillare from Videocon will pickup machine, and will give me back 80% amount by cheque till 28Sep 2014! Inititally these guys have promised for 2nd Sep 2014... now almost after 20 days am not getting the Solution! I would think that Any Senior official from Vijay Sales has to look into this!
I am continuosly folow up with Mr. Mukesh, Ms Chya Madam, & Sunny then also we are not getting solution.