[Resolved] Vijay Sales — purchase of Voltas a.c. | |||
I bought a new Split A.C. of voltas ( 5 star) in october, 2013. On 1sr day itself problem started. I made a complain to vijay sales as well as voltas. Machine is not maintainging the cooling as well there is lot of sound in outside box. They came and checked and accepted that there is less cooling. I made fresh complain in Vijay Sales in February 14. Again voltas peaple came and changed the motors and fans. Till no problem solved. I made a lot of complain to vijay sales. They passed it to voltas and voltas men are now telling me that problem is there and we hv to take it the same to our repair shops. I asked vijay sales for replacement as it is a totally a new machine. But they are not listening. Every time I phoned vijay Sale and they pass it to voltas. now, both company is not responding.what i hv to do. Whether Vijay Sales is giving a fauly a.c? Regards subhash Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Right Mr. Subhash
I also have the same problem with Vijay Sales. Me too purchased the Voltauchis AC in this month1 and its stopped working in one month itself. I launched the complaint with Vijay Sales. there guy visited our place. Just saw the AC (without touching it) and told it will repair in 5-6 days ie 1 week, I dont know Why it takes one week to solve any problem. Now I have also launched the complaint with Consumer Complaints . Let see what action they will take.
I also have the same problem with Vijay Sales. Me too purchased the Voltauchis AC in this month1 and its stopped working in one month itself. I launched the complaint with Vijay Sales. there guy visited our place. Just saw the AC (without touching it) and told it will repair in 5-6 days ie 1 week, I dont know Why it takes one week to solve any problem. Now I have also launched the complaint with Consumer Complaints . Let see what action they will take.
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+91 22 6171 1071
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1st Foor, The Hub Mall, Nirlon Compound, Western Express Highway, Goregaon East, Mumbai, Maharashtra, India - 400063
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Sorry for the inconvenience. This is to inform you that your concern listed has been noted and we are working on it. We would like to get in touch with you for gathering more details. Please share your contact details and complaint description with us at [protected]@gmail.com and mention your complaint number in the subject line.
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Voltas Customer Care