Vijay Sales — Videocon TV is not working,no display only audio

Address:400064

We have'ed purched Videocon TV from Vijay sales branch Mumbai Goregoan west on 15/09/2015 3 years warranty. Within a year we had faced twice same problem on TV No display only audio is working.On 25/07/2016 we had recieved TV set and again within a month i.e 28/08/2016 same problem is occuring no display only audio, again we had registered a complain to vijay sales on 01/09/2016 and they told your problem will solve within two days but the engineer came on 10/09/2016 and took our TV set to service centre and recieved our set on 14/09/2016 but TV set recieved without repair i.e No display only audio.We had requested Vijay sales and videocon to replace this faulty TV set because within a year we are facing three times same problem and problem is not soved.Bill ord.No: 104-GW09-15SO 198, serial no.[protected], Dealer name : Vijay sales Goregoan West(Mumbai), complain reference no. MUM[protected].
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Dear mayureshsarnobat,

Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.

Regards,
Videocon Online Team
We had Purchased Led Tv 32 Inch In Name of Pinto Bhatija Registered Mobile No [protected]. We have Submitted Complain on 1 Aug-16 3 Time Person Camed But Not Yet Complaint Solved, and Yet Not and Solution No Time Limit? Kindly Request You To Solve in 4 Days Otherwise We will Go in Consumer Court.
Dear mayureshsarnobat,

We hope your concern is resolved. Please write to us at [protected]@vgmail.in in case you need any assistance.

Regards,
Videocon Online Team

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