[Resolved] Vijay Sales — Vijay Sales - Bad Service | |
I am Divyesh from Baroda, below is my experience with newly opened Vijay Sales branch in Baroda (Gujarat).
Anticipating good service in future i opted Vijay Sales among many reputed local Vendors to purchase Ac, but to my surprise i experienced Worst and Pathetic service that too without using product.
I purchased PANASONIC AC (CS-UC12QKY-2) on 03 May, 2014. Today is 08 May, 2014 and still AC is not installed. I keep calling and visiting personally Vijay Sales outlet daily till date however no results, INSTALLATION is still NOT DONE. Everyday customer care persons give 100% promise of installation in day. Now i can't take this anymore IS THERE ANY RESPONSIBLE PERSON AT VIJAY SALES??? Who can answer my simple question WHEN WILL MY AC GET INSTALLED?
Installing Ac is few hours job, hope Vijay Sales is aware of this, if not then add this to your company knowledge base so in future your customer care division can at least provide correct time estimates to customers. No person is free at least not me to call you and follow up personally daily. Kindly note this.
Vijay Sales should have established proper customer service mechanism prior opening new outlet in city.
I am sure to never opt Vijay Sales for my future purchases and would recommend same to my contacts. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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+91 22 6171 1071
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1st Foor, The Hub Mall, Nirlon Compound, Western Express Highway, Goregaon East, Mumbai, Maharashtra, India - 400063
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