Vijay Sales — Wrong product received & misbehave with customer

Address:	411047
Website:	www.vijaysales.com

Hi all,

I had bought panasonic air conditioer from vijay sales railway station branch pune which was displayed in the vijay sales and we confirmed while billing that same will be delivered. But the model which we received was a different one.

The feature sticker which comes on panasonic ac as per vijay sales, they mentioned it will be pasted by installation guys. We had spoked with panasonic manager as well as installation guys they said they dont paste any stickers.

When we contacted vijay sales the sales person mr. Yadav he just wasted our 36 hours toggling us. Later on we visited vijay sales branch and contacted mr.Paras (Assistant manager) who claimed that do vijay sales provide duplicate products. We are regular customers of vijay sales and with the trust which goes with this name we have brought this product as well . But if a person like mr. Paras is speaking with customers in this rude manner, shall we accept it as a fact whatever he said. Moreover his colleagues suggested that we can take the dummy model which is displayed. Does it mean we shall buy a dummy piece though giving full amount. Infront o[censored]s these vijay sales team removed the sticker from dummy model as well. Team also mentioned that if it is only sticker issue they can just stick any sticker on the ac which was deleivered at our home. Does it mean just sticking any sticker and making it with latest technology and cheating people. In such scearios how can we trust vijay sales, its better to go to local dealer who provides better service that yours.

Regards
Yogesh kolhe
Pune
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