Vishal Mega Mart — Dundahera store did not redeem my gift voucher

Address:Gurgaon, Haryana

I am a very enthusiast shopper of Vishal Mega Mart .I spend almost 3-4K every month in vishal. I had shopped on 31.05.2015 at Noida store and Vishal Noida store has given me gift voucher of Rs.500/-. and it was valid for all vishal store. when i gone to Dundahera Gurgaon store they didn't accept the same and said it got expired. while voucher has a written validity till 27th June 2015. I had spend my 2-3 hours to collect my shopping products when i reached to the cash counter he has denied to accept the voucher and said it got expired while there is validity mentioned by noida store manager clearly.and I turned back the voucher and it has mentioned a 90 day validity. i asked to the store manager to help me regards this. He started arguing instead of helping me. his nature was very rude to the customers. he has no answer regards this then he said this voucher has a validity one month without seeing the voucher. Then i said if this voucher has a month validity then why did not your cashier accepting the same. after checking the voucher he said again sir it has validity of one week only.what a funny joke sir i said to the manager. at last i had left all the stuff on cash counter which was around 6000/- rupees and came back to home. Just want to ask you seniors when you didn't know the value of your words why you commits to your customer . And i will never come to the any vishal store in my life or neither i will recommend to other my friends also.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vishal Mega Mart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    1573
    Pending
    0
    Resolved
    126
    Vishal Mega Mart Phone
    +91 11 3001 7604
    Vishal Mega Mart Address
    Plot No 184, Platinum Tower, 5th Floor, Udyog Vihar, Phase I, Gurgaon, Haryana, India - 122016
    View all Vishal Mega Mart contact information