[Resolved] Vishal Mega Mart — Regarding Discount on MRP | |
I have purchased some of items from Vishal Mega Mart Palwal Store on 19th July 2014. As per display, there was a 50%discount mentioned on Basket i.e MRP INR 199/- But the discount was not given at the time of payment. After reaching the Home, I checked the bill. I was surprised for not mentioned the discount which was printed in Basket item. Immediately I went to Vishal mega Mart Store Palwal. After looking the bill, Store incharge has acknowledge their mistake. Around 1 hours waiting, discount amount was return to me. I was surprised to see their services.
I think no customers check the bill copy whether printed discount given or not. I would like to high light this case to Sr. Management for taking the action.
Regards
Rajesh Mittal
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Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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+91 11 3001 7604
Plot No 184, Platinum Tower, 5th Floor, Udyog Vihar, Phase I, Gurgaon, Haryana, India - 122016
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It is an instance of about 08:00 to 08:42 (my billing time) I visited your store to buy some clothing for my showroom staff. No body was worried there to attend the customers. I asked the persons walking there whether the are staff (not being in uniform). then I asked them for my product & the person pointed out my product location.
Further there was one more family was buying there & a few boys (may be known to their sales boy).The boys were looking for T-shirts & the sales boy was serving them but thing pinched me was that the boys were trying the t shirts openly in the store & no body (including sales boy)was there to ask them to use changing room.
I selected my articles & came for the billing at ground floor. Both of your POS were on but no one was there on counter for billing. I looked here & there for somebody & waited there for the person.
there came a person on the second POS a sat down unworringly stretching his legs, I asked him to for billing he casually replied " mere pass aaoge tabhi to bill banega, humare pass yahan aao to hum bill banayeinge". When I asked him this is not the way & can be complained, he replied he is not afraid of any complaints.
This experience was so disappointing that I simply told my family not to go there for shopping & hope no gentle family will visit the store after seeing such a Rural atmosphere
The instance I discussed coz I was expecting corporate culture from such a big institution