Vivo Mobile India Pvt Ltd — Harassment by vivo mobile india pvt ltd

Address:

Chandigarh, Chandigarh, 160036

It is to your kind concern that i have purchased vivo v1 from the company showroom in sector 22 chandigarh on 15/11/201515 with extended warranty.
It is to your kind concern that from the past three days the phone is getting quite heated up even when used for routine calls or messages and even when not used.I went to the vivo authorised service center in sector 40 chandigarh,
They changed the software but the problem stands the same.I have been using 2 vivo v1 handsets in my family but never faced this kind of problem earlier.I have been visiting servece center but not been heard.Yours kindly requested to immediately resolve the problem or i will file case in the consumer court.

I was called by the company and the useless solution given by them was the same to keep going to the the service centre till the problem is solved.
I replied that it is to your kind concern that i have been already visiting the service center and waiting there for long but the solution has not been made from their side till now.I cant afford to everytime go there and wait for hours for no result and my work also suffers.It is to your kind concern that the phone is kept at my home and anytime can be collected for the resolution of the problem i will provide the address for sure when asked.I also mailed the copy of bill and extended warranty card.
Thanks,
Navdeep singh
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