[Resolved]  VLCC — Denial of service despite appointment

Address:

Pune, Maharashtra, 411016

Branch - Aundh, Pune
Name of Hair dresser - Sujit

I booked the appointment with Kaveri at 11am, she confirmed 5pm dt 21.1.16 for blow drying and styling at Aundh branch with Sujit. For information, i had to attend a wedding in the evening, so having all slots booked in the late evening, i accepted the time where i have to leave my office in between . To my shock, sujit was attending two women when i reached there. They told me and my husband to wait. We waited for 15mins and then Sujit took up some women though i was waiting saying shes a senior citizen and she doesnt listen and kaveri came to us telling please wait for more 15mins. However we waited for 55mins till 5:55pm (of course leaving my office time) and he had not finished the services and i left since the front desk and sujit were not responding as well as such a pathetic behaviour is not expected .

This is not the first time we have faced this situation, I have suffered such denial of services many times and i would make sure that me, my family and friends should not avail vlcc services otherwise would get such ill trearments