[Resolved]  VLCC — Unable to reduce 2kg for their guaranteed service

Address:600045
Website:www.vlccwellness.com

I have registered a t Vlcc, Babaynagar-Chennai for 2 kg weight loss program.
Though after going there for 6 months I didnt get 2 kg reduced in my weight even after following strict diet and their therapy.
When I complaint, they said we have reduced 2 kg overall and we cant do anything as we are doing our best. When I ask them to return back my money they are unwilling to do as they are saying they are giving therapy for the same .

Please help, what should I do in this case
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Complaint marked as Resolved 
VLCC customer support has been notified about the posted complaint.
Verified Support
Mar 29, 2016
VLCC Customer Care's response
Dear Ma'am , Greetings from VLCC! It is our endeavor to offer the best experience to our customers and your feedback is highly valuable to us. We will be shortly connecting with you to gather all details and to ensure that all your concerns are resolved at the earliest and you are able to enjoy every visit at VLCC. Regards, Team VLCC
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    +91 12 4471 9700 [Corp. Office]
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    64, HSIIDC Sector - 18, Maruti Industrial Area, Gurgaon, Haryana, India - 122015
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