[Resolved]  VLCC Healthcare Ltd. — priority only for customers who give tips

Address:Mumbai City, Maharashtra

this is to complain about people in VLCC taking tips for their services from rich customers and making other clients wait ..I was scheduled an appointment @ 11.30 am and reached there before 10 minutes and while one of the service persons and myself were talking about hair colour and hair cut( these were the services i was about to take) the receptionist asked my service person to immediately attend another customer and as a result i had to wait for 15 - 20 more minutes... Every body has time constraints and i walked out of VLCC just ending up in having Hair cut and no colour..When i was waiting for 15-20 minutes I saw tips being given to that service provider apart from the bill .. So my question is should we also give more money apart from Bill in order to avail our appointed services????
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Aug 8, 2021
Complaint marked as Resolved 
VLCC customer support has been notified about the posted complaint.
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Dear Aswatha,

Greetings from VLCC! It is our endeavor to offer the best experience to our customers and your feedback is highly valuable to us. Please write to us at [protected]@vlccwellness.com with your name, contact number & name of the center you had visited. We will investigate further and ensure due corrective actions are taken.

Best Regards

Team VLCC

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