Vodafone — Billing complaint and mental harassment | |||||
Vodafone has been mentally harassing me though I have made the payment to them. I have ported my no. from Mumbai to Delhi and have made payment of Rs.5345 on 10th May'16 and Rs.4144 on 15th May'16 against my no. [protected] They are not able to track the amount that is paid for which I also provided them with Transaction id and CC statement. I have written have been reminding every day to corporate.[protected]@vodafone.com, [protected]@trai.gov.in, vodafonecare.[protected]@vodafone.com, vodafonecare.[protected]@vodafone.com, nodal.[protected]@vodafone.com, appellate.[protected]@vodafone.com, state.[protected]@yahoo.com, vodafonecustomer.[protected]@vodafone.com but haven't got any response from any of the seniors. Not sure why they have charged me so much. They haven't updated my email id They haven't send me the soft copy of the bill Their 4G service sucks. Their IVRS says press 1/2/3 for the preferred language and when you follow that the person only speaks in Hindi and can't communicate effectively. When I called customer care and asked to transfer the call to senior they disconnected the call. Now my no. is barred though I have made the payment. I need compensation for this mental harassment which is happening every single day and also seek an apology from the Head of the Department of Vodafone. Was this information helpful? | |||||
Vodafone India customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
As per the complaint reported awaiting for the compensation
Reply
I Kamal Puri, Reference: Vodafone Relationship no.[protected] & Vodafone No. [protected] .My Pending Bill Due Amount is 3146. Mai Middle class person hu jiske ek choti c family bhi hai meri monthly salary 15000 hai. mai Itne Paise nai bhar sakta .Please Do Not Increase My Bill Amount Day By Day. please stop this . i am Paid My Bill amount is 2000 only .
2000 se jada mai nai bhar sakta. We request you to provide us with an Vodafone alternate contact number is [protected].
So"I request you please let me know the same quick respond. it would be highly appreciated
thanking you
2000 se jada mai nai bhar sakta. We request you to provide us with an Vodafone alternate contact number is [protected].
So"I request you please let me know the same quick respond. it would be highly appreciated
thanking you
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