Vodafone Cellular — Vodafone - Rs.99 charged two times without my permission

Parshuram Mhetre

from Mumbai, Maharashtra

Address:

Pune, Maharashtra

I have been charged Rs.99 two times ( Bill Dtd. 05/01/2015) within a day for god knows what website. I talked with customer care and they replied that I have been charged for some download but the point is I have not downloaded any such thing to pay for. Right now they are saying that they are not in a position to provide details of the web pages browsed and content downloaded. This is such a ridiculous way of charging us for something that we have not used. Interaction number - [protected] & Mobile Number - [protected].

Was this information helpful?

No (0)

Yes (0)

Vodafone India customer support has been notified about the posted complaint.

Related Vodafone India reviews

View all 27107 Vodafone India Reviews

Comments

amaity9

from Hyderabad, Telangana

Yes same thing happened with me also. For the current month, i am seeing in my bill, there is an added section "Downloads" for which Rs. 198 has been deducted. This is not included in my data pack usage.

When i called Customer Care, they told me I have clicked on ndtv value pack link and content downloaded two times 30th Dec and 9th Jan for which Rs 99 has been deducted each time.

I really have no idea what is this ndtv value pack. Neither i have heard of it nor i have clicked any malicious link. How can it be deducted twice ??

And i guess this happened with you also and i just googled and found that many consumers are facing this same ndtv value pack hoax of Vodafone.