[Resolved] Vodafone — Charges against GPRS on the day of changing PLAN in corporate category

someshwarparate

from Noida, Uttar Pradesh

Address:

Pune, Maharashtra

hi, i have changed my plan on 13th March on my mobile # [protected] and having 1GB 3G data. but on the day or next day of change of plan, how come i be levied of Rs. 156 as GPRS charges and that too for only 90MB ? is it really possible? this is really pathetic. Was I punished by these charges since I changed it in the middle? can you please rectify this?

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Dec 24, 2016

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Apr 09, 2014

Vodafone India Customer Care's response Hello Someshwar,

Thanks for talking to us. As conveyed, we've forwarded your concern regarding charges to the respective team & will get back to you within the next 3 working days.

Regards,
Vodafone.

Verified Support

Apr 14, 2014

Vodafone India Customer Care's response Hello Someshwar,

We've checked & see that an amount of Rs.175.71 (including service tax) has been passed against GPRS charges for the bill dated 5-April-14 & the same will reflect in your upcoming invoice.

Regards,
Vodafone.

Verified Support

Apr 23, 2014

Vodafone India Customer Care's response Hello Someshwar,

Please spare few minutes to tell us about your experience at http://bit.ly/1ieIWBx

Regards,
Vodafone.