[Resolved] Vodafone — deduction of mobile account balance | |
Recently vodafone has deducted Rs 49 from my vodafone account balance for downloading "DWAP_WAL_0049_PPU_FUT00130". But I did not download any such item from any internet site. I logged a complain through consumercomplain.in for refunding deducted account balance. Just after few minutes of sending the complain someone (I don't know who he was) contacted me from mobile no [protected]. He told me that I would get the deducted balance through ATM. He asked about my bank account information. I refused to give bank details. He then said it was not possible to refund mobile balance because there was on such option. Should I provide bank information to any unknown person? Different banks and police authorities are now continuously campaigning not to disclose any bank information to any unknown person. It could be a fraud case. I dont want any money to bank account. I only want deducted mobile account balance (Rs 49) back in my phone.
My mobile no is [protected]. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. | |
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+91 22 7171 5000 (HQ)
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cell from Phone number [protected].The person who did not tell his name,
informd that he is calling from Consumer Court Mumbai & was
asking for my Debit card details such as card number etc.I DO NOT KNOW
WHY THIS INFORMATION IS REQUIRED IN THIS CONTEXT & ALSO DOUBT
THE INTENTION BEHIND THE SAME. PLEASE INQUIRE