Vodafone — Excess bill charges

Address:

Thane, Maharashtra

Hi there,

Name : tushar lad
Vodafone no: [protected]

I had a bad experience from vodafone as they had charge me almost double amount (Inr 1399) of bill compare to my last 3 - 4 bills. I am ready to pay the ammount which i charged as earlier charged monthly that was max inr 500 to inr600

The representative who gave me offer for data usage is 750 mb 3g and after that unlimited data usage is on 2g speed.

Now when i called to customer care they are denying that the offer which i have in that after using 750 mb data usage i m charging approx inr 700.

Another thing there is no point o[censored]sing that much data because i m working in bpo sector where we are not allowed to use mbl phones

Due to which we need to keep a mbl phones in locker and whenever ill be at home i have wifi connection.

I am attaching the last couple of bills for the month of april and may (To open the pdf p / w is: tush6916)

This is the mail fom vodafone for the month of june

Dear customer,

Thank you for using our services.

On your vodafone number 91xxxxx916, the current billed plus unbilled usage has reached 1399. The dynamic credit limit* for this number is set at 1000. To enjoy continuous vodafone services, please make an interim payment of at least 1399

This one so worst experience with vodafone services

Appriciate your help to resolve thus issue

Thanks & regards