[Resolved]  Vodafone — Fake deduction

Address:Mumbai City, Maharashtra

Vodafone deducted Rs. 30 from my number. When I called up customer service they said that I have downloaded sumthing on my phone. When i told them that i didnt download anything the agent said that i have clicked on some link and downloaded sumthing. I asked for a refund and she rudely said that itS not possible. If i had downLoaDed aNything it wud be a different case. I just use internet for whatsapp and facebook. This ia ridiculous about vodafone as a brand name. i have just portEd my number from looP to vodafone. I think iTs time to Port out now
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27108
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information