Vodafone India — Acess Fee Complaint | |||
Myself Vodafone customer, contact no. [protected] and i had done a recharge of Rs.97 via my bank mobile app for the above mentioned number and in return i got this msg from vodafone : "Rchrg of MRP Rs97.0 on 15-Apr-15 successful.Tlktime rcvd Rs0.97, STax Rs10.67, AccessFee Rs85.36, New Bal Rs45.16.TransID KA[protected].Dial *111# for a/c info.." Now can anyone please explain me that even after deducting the STax of Rs.10.67, why was additional amount of Rs.85.36 was deducted under the subtitle of "Access Fee" and is it fair that i got just Rs.0.97 as Talktime for the Recharge of Rs.97..? Is this the Quality of service Vodafone is planning to give to its customers by looting them in this manner..?? Requesting Vodafone team to please look into this matter and sort out the same, if vodafone team thinks its right for doing so then requesting the team to please justify the same if such Access fee details if its mentioned in Telecommunication laws and articles.. Requesting vodafone team to please share the details with public for the same Was this information helpful? | |||
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Vodafone India customer support has been notified about the posted complaint. | |||
 9 Comments | |||
Comments
I recharged my vodofone Chennai number with 349 rupees and received this msg."Rchrg of MRP Rs349.0 on 8-Jan-17 successful.Tlktime rcvd Rs2.47, STax Rs45.52, AccessFee Rs301.01, New Bal Rs166.83.TransID CH[protected].Dial *111# for a/c info"
What is this access fees of 301 rupees???
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What is this access fees of 301 rupees???
I recharged of RS 87 from Paytm app and got
"Rchrg of MRP Rs87.0 on 11-May-17 successful.Tlktime rcvd Rs0.0, STax Rs11.35, AccessFee Rs75.65, New Bal Rs0.88.TransID MU[protected].Dial *111# for a/c info"??why this happened and why have been cheated for 75.65 as Access fees??
Plz return my money and explain me on what basis Vodafone deducted this??
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"Rchrg of MRP Rs87.0 on 11-May-17 successful.Tlktime rcvd Rs0.0, STax Rs11.35, AccessFee Rs75.65, New Bal Rs0.88.TransID MU[protected].Dial *111# for a/c info"??why this happened and why have been cheated for 75.65 as Access fees??
Plz return my money and explain me on what basis Vodafone deducted this??
I've just now done recharge of amount rs 225 on my vodafone no.[protected] out of which 34.32 was GST charges(which is acceptable) but at the same time it had 190.68 as access charge, so now can you please notify me what is this charge for??Recharge of mine of rs 225 was totally wasted since I came up with empty hands..How can you loot your customers so much in the name of access charge without mentioning it earlier so that we could be aware of evils going on.
Thank you..
Thank you..
I recharged rs 71 on my Vodaphone no. [protected] but I did not recieve any talk time... Instead it says access fee rs 60.. What is this. I paid I can't talk.? That's some serious problem.. Plz fix it as soon as possible. Thank you
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"Rchrg of MRP Rs85.0 on 22-Feb-16 successful.Tlktime rcvd Rs0.93, STax Rs10.76, AccessFee Rs73.31, New Bal Rs14.98.TransID DL[protected].Dial *111# for a/c info"
Access fee of Rs. 73???
Kindly look into this matter as soon as possible!