Vodafone India — Activation of International roaming | |||
With reference to the above mentioned subject it is to inform you that my mobile no is [protected].I have made online payment of RS. 673.00 via online payment having transaction number DSB[protected]. Repeated reminders have been given to customer care and the excuses are only there without any solution.The customer care staff are ill informed and unresponsive.This is ridiculous and taking the customer for ride.I would like you to take immediate action and starting of international roaming with immediate effect.It is to further inform you that the vodafone has also deducted Rs. 673.00 from the balance available in the phone.The payment of Rs. 651.00 was made for internet pack via transaction no DSBS[protected].The internet pack is also not activated.This reflects highly irresponsible attitude towards customer. Was this information helpful? | |||
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Vodafone India customer support has been notified about the posted complaint. | |||
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+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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Please let us know a suitable time to contact you as there was no response when we called on your number many times. We request you to share the concerned Vodafone number and an alternate contactable number so that we can get in touch.
Regards,
Vodafone India